Purplebricks Customer Story | Why O2 | O2 Business
Fast, efficient device rollout
We supplied devices, network and software for over 700 employees.
Rapid rollout to optimise customer experience
Purplebricks launched in 2014 and rapidly grew to become the UK’s leading technology-led estate agent brand. In 2021 the company decided to move to a fully employed model in its field sales team to offer a more consistent service across the country and better support employees post-Covid.
The shift required new ways of working, including a move to a managed devices solution. As sole technology partner, we worked closely with Purplebricks to establish their needs and deadlines.
By providing high-quality laptop and mobiles with flexible and remote working, Purplebricks offers powerful incentives to help recruit the best agents.
As sole technology partner, we worked closely with Purplebricks at all stages of solution development and rollout.
Improved service and conditions
Flexible and remote working for agents and teams means a better working experience for staff and superior experience for customers.
O2 offered expert advice and coordination throughout the transition and continues to offer hands-on support.