Innovating to improve service delivery

The Challenge

The City of Edinburgh Council needed to create an IT strategy that worked both for local people and its staff, while addressing the challenges of growing demands and constrained resources.

The Solution

O2 is working with the council as a trusted partner, helping to take the IT vision forward. O2 is providing digital and mobile solutions that enable new ways of working and support engagement with local communities.

"I needed a partner who could bring expertise. Someone who has done it before and can help bring that learning so we can get where we need to be that much faster." Claudette Jones, CIO, The City of Edinburgh Council.


  • O2 is looking after over 6,000 devices enabling flexible working for staff.
  • O2 is supporting citizen engagement by enabling more employees to get into the community.

Creating an IT strategy that works, with The City of Edinburgh Council