FAQ

Blue Mondays - FAQs

How does Blue Mondays work?

The Promotion will run each Monday only, from the 2 March 2026 to the 30 March 2026 (‘Promotion Period’). During the Promotion Period there are four chances to enter, between the hours of 00:00 BST until 23:59 BST each Monday (‘Entry Window(s)’).

To enter, tap ‘Use now’ in the ‘Blue Mondays’ reward in the Priority App during an Entry Window to reveal your Unique Entry Link. Once you have your Unique Entry Link and when you are ready to enter, tap the ‘Play now’ button.

In order to enter, you must first register with your name, email address and mobile number. This can be done at any time during the Promotional Period. You only need to register on the first occasion you play.

You play by choosing the moment at which you want to make your entry during the Entry Window. Enter by tapping/clicking where indicated on the screen. The time of each entry will be recorded by O2’s systems at the precise moment at which it is made. Entries which coincide with one of the pre-determined ‘winning moments’ (or constitute the first entry received immediately after such a winning moment) will win the prize corresponding to that winning moment.

Shake or tap your phone to reveal if you have won a prize. In the event that a player does not win one of the prizes during a ‘winning moment’, or is first after a winning moment, they will instead receive a Guaranteed Reward’. This reward will be awarded to all players that do not win one of the prizes during a 'winning moment'.

When should I enter?

Enter your details (the first time you play only) and either tap/click on the screen or gently shaking your mobile device to find out if you have won.

Keep in mind it is NOT first-come, first-served. Winners will be randomly awarded prizes at different times throughout the day. You can only enter once between 00:00 GMT until 23:59 GMT on each subsequent Monday (‘Entry Window(s)’).

So, as an example, enter at 10:43 if you wish, but you could be just as likely to win if you choose to enter at 19:44 - the choice is yours.

I can't find my Unique Entry Link, where is it?

Tap 'Use now' in the Blue Mondays reward in the Priority app during an Entry Window to secure a Unique Entry Link.

Once you have a Unique Entry Link and when you are ready to enter, tap 'Play now' which will take you straight there.

When you return on subsequent Mondays to play again, you can either locate the Blue Mondays reward again and tap 'Play now" again, or you can locate the reward in the 'My Priority' section of the app.

Please note your Unique Entry Link will be hyperlinked/hidden from view behind the words 'Play now' and you wont see it. There is also no code to copy or paste.

Do I have to have Priority to enter Blue Mondays?

Yes. Only Priority will be able to distribute you a Unique Entry Link and you need this to play.

Each Unique Entry Link is person specific and should not be shared with anyone during the course of the the promotion.

If you try and play Blue Mondays without a Unique Entry Link, you will receive an error message.

Do I have to enter/play every Monday?

It's completely up to you. You decide which Mondays you would like to enter. You can enter every Monday should you wish, or you can pick and choose which Mondays you enter.

What happens if I win?

First of all - congratulations. If you are one of our lucky winners. You'll receive your email confirmation within 24 hours from: noreply@bluemondaysdrops.co.uk

Please search your inbox for 'noreply@bluemondaysdrop.co.uk' and check your junk and/or spam folder. The email confirmation will contain all the necessary instructions, important notes and T&Cs on how to redeem your prize.

For the holiday prizes from lastminute.com, due to the high-value nature of these prizes you’ll receive a call from a representative on behalf of Priority to confirm and verify your win.

If you do win and haven’t received an email notification within 48 hours, check your spam or junk folder, otherwise please contact - PriorityContent@virginmediao2.co.uk

If I win an exclusive Tech Bundle from O2 worth at least £378, what are the terms & conditions?

This reward entitles Priority members to receive one of the following 5 tech bundles:

Week 1

Smart Tag2 4 pack

Samsung Galaxy Buds4 Pro

60W Super Fast Charger

Google Pixel Watch 4 41mm WIFI only

Value - £726.99

Week 2

SmartTag 2 4 Pack

Google Pixel Watch 4 41mm WIFI only

Google Pixel Buds Pro 2

Samsung 45W Super Fast Charger 2.0

Value - £713.99

Week 3

Smart Tag2 4 pack

Samsung Galaxy Buds4 Pro

60W Super Fast Charger

Google Pixel Watch 4 41mm WIFI only

Value - £726.99

Week 4

SmartTag 2 4 Pack

Google Pixel Watch 4 41mm WIFI only

Google Pixel Buds Pro 2

Samsung 45W Super Fast Charger 2.0

Value - £713.99

Week 5

Samsung Galaxy Smart Tag2 4 pack

Samsung Galaxy Buds4 Pro

60W Power Adapter

Value - £378.98

Winners may not select items or colours of items; they will receive a random colour - subject to availability. Subject to successful verification, your prize will be dispatched and should arrive within 30 days. Verification can take up to 5 business days.

Prizes are non-transferable and non-refundable. No cash alternative is available. Bundles will be awarded based on the week of entry and win. Winners will not be able to choose between bundles.

If I win a free Sweet Treat from Greggs, what are the terms & conditions?

A single sweet product from Greggs. The following products are included: Caramel Custard Doughnut, Glazed Ring Doughnut, Jam Doughnut, Pink Jammie Doughnut, Sugar Strand Doughnut, Triple Chocolate Doughnut, all Seasonal/Rotational Doughnuts, Triple Chocolate Muffin, Cherry Bakewell Muffin, all Seasonal/Rotational Muffins. It also includes a new product, Lemon Meringue muffin.

300,000 sweet product codes will be released Monday 2 March 2026 until 11:59pm. Only one per participating Priority member.

Codes will be valid until 30 March 2026 11:59pm only. Any codes shown after end date of each promotion will not be valid or accepted. Valid to take away only. This reward cannot be exchanged, refunded or transferred or used in conjunction with any other offer.

This reward cannot be used in the same transaction as the Greggs Priority £1 Hot Drink or £1 Savoury rewards.

This reward is available to redeem at the majority of Greggs shops, but exclusions do apply. Excluded shops are those situated in MOTO forecourts, as listed below:

Moto Ferrybridge Forecourt

Moto Toddington Forecourt

Moto Southwaite North Forecourt

Moto Doncaster North Forecourt

Moto Trowell North Forecourt

Moto Hilton Park Forecourt North

Moto Donnington Park Forecourt

Moto Knutsford South Forecourt

Moto Frankley South Forecourt

Moto Leigh Del West Forecourt

Moto Lancaster North Forecourt

Moto Heston West Forecourt

Moto Heston East Forecourt

Moto Leigh Del East Forecourt

Moto Trowell South Forecourt

Moto Toddington South Forecourt

Moto Wetherby Forecourt

Moto Frankley North Forecourt

Moto Lancaster South Forecourt

Moto Rugby Forecourt

Moto Knutsford North Forecourt

Moto Sawtry Forecourt

Please check your local store opening times before redeeming.

If I win 25% off beauty and wellness treatments on Treatwell, what are the terms & conditions?

This reward entitles you to receive 25% off all hair, beauty and wellness treatments Treatwell. Codes are redeemable on the Treatwell marketplace website or app.

Please note that this reward is only valid for customers who are new to the selected venue and a minimum spend of £30 will be required. The reward is not valid for pay-at-venue bookings. Your code will expire on 6 April 2026. Codes cannot be used in conjunction with any other discounts or offers and may only be used once.

If I win a free Savoury Product from Greggs, what are the terms & conditions?

A single savoury roll product from Greggs. The following products are included: Sausage Roll and Vegan Roll (pork free).

300,000 savoury roll product codes will be released Monday 16 March 2026 until 11:59pm. Only one per participating Priority member.

Codes will be valid until 13 April 2026 11:59pm only. Any codes shown after end date of each promotion will not be valid or accepted. Valid to take away only. This reward cannot be exchanged, refunded or transferred or used in conjunction with any other offer.

This reward cannot be used in the same transaction as the Greggs Priority £1 Hot Drink or £1 Savoury rewards.

This reward is available to redeem at the majority of Greggs shops, but exclusions do apply. Excluded shops are those situated in MOTO forecourts, as listed below:

Moto Ferrybridge Forecourt

Moto Toddington Forecourt

Moto Southwaite North Forecourt

Moto Doncaster North Forecourt

Moto Trowell North Forecourt

Moto Hilton Park Forecourt North

Moto Donnington Park Forecourt

Moto Knutsford South Forecourt

Moto Frankley South Forecourt

Moto Leigh Del West Forecourt

Moto Lancaster North Forecourt

Moto Heston West Forecourt

Moto Heston East Forecourt

Moto Leigh Del East Forecourt

Moto Trowell South Forecourt

Moto Toddington South Forecourt

Moto Wetherby Forecourt

Moto Frankley North Forecourt

Moto Lancaster South Forecourt

Moto Rugby Forecourt

Moto Knutsford North Forecourt

Moto Sawtry Forecourt

Please check your local store opening times before redeeming.

If I win 25% off Virgin Experience Days, what are the terms & conditions?

This reward entitles you to receive 25% off Virgin Experience Days. This offer is available on 23 March 2026 and code valid until 20 April 2026.

Excluding products can be found here: https://www.virginexperiencedays.co.uk/excluded-products.

Full Virgin Experience Days T&Cs will apply. Additional T&Cs found here: https://www.virginexperiencedays.co.uk/terms-and-conditions

If I win 20% off accessories from O2, what are the terms & conditions?

This reward entitles Priority members to receive 20% discount when purchasing third-party accessories from the O2 online store.

Offer is available online only at www.o2.co.uk and excludes purchases made in O2 retail stores or via telesales.

Discount applies to eligible third-party accessories only and excludes wearables and audio.

Subject to availability and while stocks last. One discount per transaction. Cannot be used in conjunction with any other Priority promotional discount unless stated otherwise.

O2 reserves the right to amend, withdraw, or extend this offer at any time.

Can I win multiple times?

You can only win one prize each Monday, however if you are lucky enough, you can win the same prize more than once across the Promotional Period.

Check the specific FAQ on 'Are there any rules or restrictions?' for more details.

Can you substitute or transfer a prize?

Prizes are non-transferable and cannot be exchanged for cash or other alternatives. Nor can the prizes be resold.

However, if you choose to gift your prize to a friend or family member to redeem or enjoy, that is completley up to you.

Who should I contact if I have a query about my entry?

If you have any issues entering or if you have questions concerning claiming or redeeming your prize, please send an email with the below information that you used to enter to:

PriorityContent@virginmediao2.co.uk

Name:

Email:

Mobile number:

Prize won (if any):

Time/date of entry:

Query/issue:

Are there any rules or restrictions to Blue Mondays?

Eligibility: You need to be 18+ to play. You must be an O2 customer or Virgin Media broadband customer and registered on Priority to enter and win any of the prizes.

Employees of O2, or any of its subsidiary companies, their families, agents or anyone else connected with the Promotion are not eligible to win. Entry via or using malicious third party software (as determined by O2), or any other electronic or automated means is strictly prohibited, including (without limitation) use of bots, crawlers, browser plug-ins or browser extensions that scrape and/or modify activity of the platforms used by O2 to deliver the Promotion. O2 reserves the right to disqualify entrants who use such methods, and any prizes won will be forfeited by those entrants. Maximum of one entry is permitted Priority member, each Monday during the Promotional Period.

How will O2 manage my personal data, should I provide any?

Your information will be collected, stored and processed by O2 and our suppliers for the purposes of administrating and assessing this Promotion. If you win a prize supplied by a third party, O2 will provide your information to that third party for the sole purpose of enabling you to redeem or receive the prize. In some cases, if you have won, we may ask your permission to communicate your name to showcase that a particular prize has been won and to potentially display a testimonial in-app.

For any other queries concerning the security of your data and how it is being used, please click https://www.o2.co.uk/termsandconditions/privacy-policy

What happens if I forget to enter on a certain day?

That's not an issue, you just wont be eligible to win the prizes associated with that day or Entry Window.

Remember after the first time you register and enter, your details are securely stored, meaning entering Blue Mondays each Monday is very easy.

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