Please contact the relevant customer service department for problems with purchase confirmation and dispatch updates.
- For The O2 please contact AXS.com
- For O2 Academy venues please contact Ticketmaster
- For shows at non O2 venues please contact the relevant ticket vendor.
AXS
AXS.com sells tickets for The O2, other O2 and non O2 venues. Your booking reference will be in the format: 025-000 1345. For AXS enquiries please visit AXS.com. If you cannot find what you are looking for there, contact the support team supportuk@axs.com
TICKETMASTER UK
For all purchases with the booking reference number format 12-34567/UK1, your order is with Ticketmaster UK. Please search Ticketmaster's Frequently Asked Questions for answers to the most common enquiries. If you don't find your answer there, you can contact Ticketmaster's online customer service team by using their help search function.
To review your Ticketmaster account containing all purchase information, please log in to your account for assistance.
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