FAQ

You can stop receiving offers at anytime:
- Go to ‘My Priority’
- Select ‘Settings’
- Click ‘Manage preferences’
- Switch to ‘Off’

You can start receiving offers again at anytime:

- Go to ‘My Priority’

- Select ‘Settings’

- Click ‘Manage preferences’

- Switch to ‘On’

No it won’t. If you’ve deleted the app and want to opt out, you’ll need to re-install the latest version of the app, log in and opt out. Or you can log in through the website and opt out there.rs should use the Forgotten email or password links on the login page or they can use the create account link if they do not have a MyVM account.

You’ll need the latest version of the app to opt out. Update the app, log in and then opt out. Or you can log in through the website and opt out there.

Push notifications are managed on your device, just go to your settings.

If you’re hearing from us about things outside of Priority, you can manage those preferences by going to https://accounts.o2.co.uk/consent and entering your O2 mobile number. Remember that this app operates separately. If you want to change your Priority marketing preferences, please do so in the app.

You may have opted in to receive communications from us outside of the Priority app. To manage these preferences go to https://accounts.o2.co.uk/consent and enter your O2 mobile number.