Due to the COVID-19 pandemic affecting third party suppliers, we are unable to fulfil the Samsung Galaxy S20 5G, S20+ 5G or S20 Ultra 5G Offer set out below. We are sorry to announce that, as of March 31 2020, this Offer has been withdrawn in accordance with clause 12 of the Terms of the Offer.
If you are an Eligible Customer who has made a Qualifying Purchase in accordance with the Terms of the Offer, please contact us on 0345 5050202 or firstname.lastname@example.org to discuss further.
Pre-order/ buy the Samsung Galaxy S20 5G, S20+ 5G or S20 Ultra 5G and get an extra £100 when you trade in your phone on O2 Recycle (the “Offer”) – Full Terms and Conditions
These terms and conditions (the “Terms”) govern this Offer which you must accept to participate. Please read the following Terms carefully and keep a copy for your information.
1. Eligible Customers who make a Qualifying Purchase and then Qualifying Trade In using the order number from their Qualifying Purchase (“Participants”) get an extra £100 from O2 in addition to the amount of the O2 Recycle trade in value for their device (the “Extra £100”).
2. The Extra £100 from O2 will be processed and paid or credited in accordance with O2’s standard O2 Recycle terms (see https://www.o2recycle.co.uk/terms.aspx) unless otherwise set out in these Terms. The O2 Recycle terms may change from time to time, please check https://www.o2recycle.co.uk/terms.aspx.
3. There may be a time difference between you receiving your O2 Recycle trade in payment or credit amount and you receiving the Extra £100 depending on the method by which you complete your Qualifying Purchase and Qualifying Trade In, provided that this time difference will not be more than seven (7) days.Version - July 2019
4. One Offer per Participant only. Offer is not transferable. No cash or other alternatives.
Eligibility & Participation
5. This Offer is open to O2 customers, new or re-signing customers, (“Eligible Customers”) who make a Qualifying Purchase.
6. A “Qualifying Purchase” is a purchase or pre-order followed by purchase of an Eligible Device between 11 February 2020 and 28 April 2020 directly from O2, (the “Offer Period”) (devices available on pre-order between 11 February 2020 and 12 March 2020) on an O2 Refresh custom plan tariff, Small Business tariff or Business Essentials tariff for that purchased Eligible Device made directly from O2 (in stores including franchise stores, online at o2.co.uk or through our O2 telesales) prior to the end of the Offer Period.
7. A “Qualifying Trade In” is the trade in one of your phone or tablet which has a value of £10 or more via O2 Recycle at o2recycle.co.uk, in store or via the O2 call centre. The O2 Recycle order process must be completed by 4 May 2020 and the device being recycled must be received by O2 Recycle by 18 May 2020.
O2 Recycle terms apply to the trade in see https://www.o2recycle.co.uk/terms.aspx, provided that these terms may change from time to time.
You must complete and submit the O2 Recycle order by 23:59:59pm on 4 May 2020 to redeem the Extra £100.
8. “Eligible Device” means a Samsung Galaxy S20 5G, S20+ 5G or S20 Ultra 5G. Qualifying Purchases are subject to their own eligibility criteria, status and credit checks and O2’s general terms for consumers if you’re on an O2 Refresh contract which can be found at https://www.o2.co.uk/termsandconditions/mobile/our-latest-pay-monthly-tariff-terms
9. Eligible Devices that are purchased and returned within the Change-Your-Mind period, or purchased through a third party distributor are excluded and will not qualify for this Offer and the Extra £100 will be forfeited and / or must be returned to O2.
10. Participants who fail to comply with the terms and conditions of this Offer will be disqualified and the Extra £100 will be forfeited and / or must be returned to O2.
Other important terms
11. Participants should retain a copy of their receipt as proof of purchase.
12. O2 reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any point during the Offer Period. In the case of amendment or withdrawal a notice will be posted at the top of these Terms. In the event of unforeseen circumstances the Promoter reserves the right to substitute the Extra £100 for an alternative of equal or greater value. In the event of any dispute the decision of the Promoter is final. No correspondence will be entered into.
13. O2 will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Offer, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
14. O2’s decision is final with regard to all Offer matters.
15. These Terms prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Participation and Claim instructions are deemed to form part of the Terms.
16. Data Protection: By participating in the Offer, Participants consent to the transfer of their personal data to the Data Controller and the use of their personal data for the purposes of the administration of this promotion and any
Version - July 2019
17. These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.
Promoter: Telefonica UK Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX (“O2”)