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Terms & conditions

iPhone 11 O2 Recycle Extra £100 Offer

Pre-order or Order the iPhone 11/Pro/Pro Max on a 90GB, 120GB or Unlimited tariff in 2019 and get an extra £100 when you Recycle and upgrade to a new Apple smartphone launched in 2020, by 30 December 2020 directly from O2 (the “Offer”) – Full Terms and Conditions

These terms and conditions (the “Terms”) govern this Offer which you must accept to participate. Please read the following Terms carefully and keep a copy for your information.

Extra £100

  1. Eligible Customers who make a Qualifying Purchase and then Qualifying Trade In using the order number from their Qualifying Purchase (“Participants”) an extra £100 from O2 in addition to the amount of the O2 Recycle trade in value for their device (the “Extra £100”).
  2. The Extra £100 from O2 will be processed and paid or credited in accordance with O2’s standard O2 Recycle terms (see www.o2.co.uk/terms) unless otherwise set out in these Terms. The O2 Recycle terms may change from time to time, please check www.o2.co.uk/terms.
  3. There may be a time difference between you receiving your O2 Recycle trade in payment or credit amount and you receiving the Extra £100 depending on the method by which you complete your Qualifying Purchase and Qualifying Trade In, provided that this time difference will not be more than seven (7) days.
  4. One Offer per Participant only. Offer is not transferable. No cash or other alternatives.

Eligibility & Participation

  1. This Offer is open to O2 customers, new or re-signing customers, (“Eligible Customers”) who make a Qualifying Purchase.
  2. You're an “Eligible Customer” if:
    1. you're an existing direct consumer Pay Monthly customer with O2 who has made a Qualifying Purchase on an O2 Refresh contract
    2. you wish to upgrade your iPhone 11/Pro/Pro Max to a new Apple Smartphone launched in 2020 by 30 December 2020 from O2 (see full terms at O2 Refresh - Device Plan and terms and conditions); and
    3. You are eligible for O2 Refresh (subject to credit status, eligibility and Refresh terms).
    4. You have been connected to a 90GB ,120GB or Unlimited Airtime Tariff and are still connected to that Tariff
  3. If you want to upgrade to a new 3-36 monthly term you must:
    1. Take out an O2 Refresh tariff consisting of a Device Plan and an Airtime Plan on a Pay Monthly Mobile Agreement to an Apple smartphone launched in 2020, by 30 December 2020;
    2. The device purchased must be a new Apple smartphone launched in 2020 and you have to recycle your iPhone 11/Pro/Pro Max to get the extra £100.
    3. Understand and agree that if you change your mind you won't be able to go back to your previous Airtime/Device Plan. However, you'll still have the right to change your mind about the device or cancel completely as set out in paragraph 11 below.
    4. Pay off any remaining balance on your iPhone 11/Pro/Pro Max Device Plan
    5. Not change your airtime tariff during your minimum period to avoid losing the extra £100.
      The Offer is not available if you want to sign up to a Sim Only tariff or a non-O2 Refresh Pay Monthly tariff.
  4. A “Qualifying Purchase” is a Pre-order or an order of an iPhone 11/Pro/Pro Max by 30 October 2019 at 23:59 directly from O2, (the “Offer Period”) on a Pay Monthly O2 Refresh custom plan tariff for that purchased Eligible Device made directly from O2 (in stores including franchise stores, online at o2.co.uk or through our O2 telesales) prior to the end of the Offer Period. (Pre-Order terms apply see https://www.o2.co.uk/termsandconditions/mobile/preorder-terms-and-conditions, provided that these terms may change from time to time).
  5. A “Qualifying Recycle” is the recycling of your “Eligible Device”. “Eligible Device” means the following:
    iPhone 11 Pro 64GB Space Grey
    iPhone 11 Pro 64GB Silver
    iPhone 11 Pro 64GB Gold
    iPhone 11 Pro 64GB Midnight Green
    iPhone 11 Pro 256GB Space Grey
    iPhone 11 Pro 256GB Silver
    iPhone 11 Pro 256GB Gold
    iPhone 11 Pro 256GB Midnight Green
    iPhone 11 Pro 512GB Space Grey
    iPhone 11 Pro 512GB Silver
    iPhone 11 Pro 512GB Gold
    iPhone 11 Pro 512GB Midnight Green
    iPhone 11 Pro Max 64GB Space Grey
    iPhone 11 Pro Max 64GB Silver
    iPhone 11 Pro Max 64GB Gold
    iPhone 11 Pro Max 64GB Midnight Green
    iPhone 11 Pro Max 256GB Space Grey
    iPhone 11 Pro Max 256GB Silver
    iPhone 11 Pro Max 256GB Gold
    iPhone 11 Pro Max 256GB Midnight Green
    iPhone 11 Pro Max 512GB Space Grey
    iPhone 11 Pro Max 512GB Silver
    iPhone 11 Pro Max 512GB Gold
    iPhone 11 Pro 256GB Midnight Green
    iPhone 11 Pro 512GB Space Grey
    iPhone 11 Pro 512GB Silver
    iPhone 11 Pro 512GB Gold
    iPhone 11 Pro 512GB Midnight Green
    iPhone 11 Pro Max 512GB Midnight Green
    iPhone 11 64GB Black
    iPhone 11 64GB White
    iPhone 11 64GB RED
    iPhone 11 64GB Yellow
    iPhone 11 64GB Purple
    iPhone 11 64GB Green
    iPhone 11 128GB Black
    iPhone 11 128GB White
    iPhone 11 128GB RED
    iPhone 11 128GB Yellow
    iPhone 11 128GB Purple
    iPhone 11 128GB Green
    iPhone 11 256GB Black
    iPhone 11 256GB White
    iPhone 11 256GB RED
    iPhone 11 256GB Yellow
    iPhone 11 256GB Purple
    iPhone 11 256GB Green

    via O2 Recycle at o2recycle.co.uk, o2.co.uk, our O2 telesales channel or, in an O2 store by 23:59:59pm on 30 December 2020 which has a value of £10 or more on O2 Recycle.

    O2 Recycle terms apply to the trade in see www.o2.co.uk/terms, provided that these terms may change from time to time.

    You must complete and submit the O2 Recycle order by 23:59:59pm on 13 January 2021 to redeem the Extra £100.

  6. Qualifying Purchases are subject to their own eligibility criteria, status and credit checks and O2’s general terms for consumers if you’re on an O2 Refresh contract which can be found at https://www.o2.co.uk/termsandconditions/mobile/our-latest-pay-monthly-tariff-terms.
  7. Eligible Devices that are purchased and returned within the Change-Your-Mind period, or purchased through a third party distributor are excluded and will not qualify for this Offer and the Extra £100 will be forfeited and / or must be returned to O2.
  8. Participants who fail to comply with the terms and conditions of this Offer will be disqualified and the Extra £100 will be forfeited and / or must be returned to O2.

Other important terms

  1. Participants should retain a copy of their receipt as proof of purchase.
  2. O2 reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any point during the Offer Period. In the case of amendment or withdrawal a notice will be posted at the top of these Terms. In the event of unforeseen circumstances the Promoter reserves the right to substitute the Extra £100 for an alternative of equal or greater value. In the event of any dispute the decision of the Promoter is final. No correspondence will be entered into.
  3. O2 will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Offer, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  4. O2’s decision is final with regard to all Offer matters.
  5. These Terms prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Participation and Claim instructions are deemed to form part of the Terms.
  6. Data Protection: By participating in the Offer, Participants consent to the transfer of their personal data to the Data Controller and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Participant has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here: http://www.o2.co.uk/termsandconditions/privacy-policy.
  7. These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.

Promoter: Telefonica UK Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX (“O2”)