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Business

Terms & conditions

Business Flex tariff terms from 10 September 2020

1. General

I. These are our business flexible tariff terms (“Business Flex Tariff Terms”) for business customers at the Commencement Date of the Agreement and that Commencement Date was on or after 10 September 2020. They’ll apply to you if you have signed up to one of these tariffs, upgraded your phone and signed up for a new minimum term or changed the tariff you’re on (or elements of it) at any time on or after 10 September 2020.

II. If you haven’t done one of these things, the tariff terms when you signed up, last upgraded or changed your tariff will still apply until you do or until we contact you to tell you otherwise. These terms are in addition to your contract, which can be found at https://www.o2.co.uk/termsandconditions/business (“Business Contract”).

III. In these terms, "you" means you the Customer, and "your" shall be interpreted accordingly, while "we", "our", "us" or "O2" means Telefónica UK Ltd.

II. As detailed in the Business Inclusive Minute Tariff Terms and Business Mobile Broadband Tariff Terms, during the Minimum Period, Tariffs can be changed to an alternative Tariff, subject to the following:

a)    Tariffs can only be changed to a Tariff which is the same tariff type and tier as the Tariff that was selected on the Commencement Date, excluding any promotional tariffs and any discounts. 
 b)    The Customer can change to any of the Tariffs listed below, provided it is the same Tariff type. 
For example the Customer can change from a 1GB Small Biz handset tariff to a 6GB Small Biz handset tariff for an extra £6 per billing cycle.
As a second example, the Customer can go from a 3GB Business Essentials tariff for £13.00 to a 6GB Business Essential for £16.00.

i. Small Biz handset tariffs (“Small Biz”)

Data allowance 1GB 3GB 6GB 18GB 60GB Unlimited
Price £X +£3.00    +£3.00   +£3.00   +£3.00   +£4.00  

 

 

 

The Rental Charge to change to between the Tariffs is cumulative on the base Rental Charge for 1GB.

ii. Business Essentials (“Business Essentials”) tariffs and

Data allowance 1GB 3GB 6GB 18GB 60GB Unlimited
Price £13.00 £16.00 £19.00 £22.00 £25.00 £29.00

 

 

 

iii.    Business Essentials Data Only tariffs

Data allowance 2GB 8GB 24GB 60GB 100GB
Price £9.00 £13.50 £18.00 £25.00 £32.00

 

 

 

c)    For the Tariffs listed below, the Customer can change to a Tariff with a larger data allowance and then back to a lower data allowance. However the Customer cannot change their Tariff to one that has a lower base data allowance or a lower monthly Rental Charge than the original Tariff. If the original tariff had a data promotion (for example double data) applied to it, the base data allowance is before the promotion (for example if the Customer has a 6GB allowance on a 3GB double data, the base data allowance is 3GB).

The monthly Rental Charges below are applicable unless otherwise agreed with O2.

i.    Small Biz Data Only tariffs

Data allowance 2GB 8GB 24GB 60GB 100GB
Price £X  +£4.50  +£4.50  +£7.00  +£7.00

 

 

 

The Rental Charge to change to between the Tariffs is cumulative on the base Rental Charge for 2GB.

ii.    Mobile Broadband SIM Only

Data allowance 2GB 8GB 24GB 60GB 100GB
24 month tariff  £9.00 £13.50 £18.00 £25.00 £32.00
12 month tariff  £9.50 £14.00 £18.50 £25.50 £32.50
30 day tariff  £10.00 £14.50 £19.00 £26.00 £33.00

 

 

 

 

iii.    Small Biz SIM Only (“Small Biz SIM Only”) tariffs; and

Data allowance 2GB 8GB 24GB 50GB Unlimited
30 day tariff  £15.00 £19.00 £23.00 £28.00 n/a
12 month tariff  £12.00 £16.00 £20.00 £23.00 £27.00
18 month tariff  £11.00 £15.00 £19.00 £22.00 £26.00
24 month tariff  £10.00 £14.00 £18.00 £21.00 £25.00

 

 

 

 

 

iv.    Business tariffs (“Business Tariff”)

Data allowance 1GB 3GB 6GB 18GB 60GB Unlimited
Price £X +£3.00 +£3.00 +£3.00 +£3.00 +£4.00

 

 

 

The Rental Charge to change to between the Tariffs is cumulative on the base Rental Charge for 1GB.