Skip to main content


Terms & conditions

Home Broadband No Connection Charge terms and conditions

These promotional terms and conditions relating to the O2 Broadband No Connection Charge ("Promotional Terms") set out the basis on which Telefónica UK Limited (Company no. 1743099) of 260 Bath Road, Slough, Berkshire SL1 4DX ("O2, we, us, our") will provide goods and services to the customer with whom we make this agreement or a person who we reasonably believe is acting with the customer's authority ("You, your").

These Promotional Terms are in addition to O2's standard broadband terms and conditions for Business and/or Consumer customers (the "Terms") for the Services, and terms which are not defined in the Promotional Terms will have the meaning set out in the Terms. If there is any inconsistency between the Promotional Terms and the Terms, the Promotional Terms will prevail.

  • 1.1. New and eligible customers who sign up and accept the Services will not be charged a connection fee for O2 Home Broadband.
  • 1.2. The Promotion is not available to customers who connect with the Services, disconnect the Services, and wish to reconnect the Services using the same telephone line. We reserve the right to withhold the promotion from any customer for any reason.
  • 1.3. We reserve the right to change the Promotional Terms, including cancelling the Promotion, at any time, by notifying you on our website we have posted the changes on our website.
  • 1.4. These promotional terms apply exclusively to customers procuring the O2 Home Broadband service from O2.

July 2008