Rewards

Terms & Conditions

SAMSUNG ELECTRONICS (UK) LIMITED S8, S8+, NOTE 8 & TAB S3 TICKETS PROMOTION TERMS AND CONDITIONS

Participants agree to be bound by these terms and conditions (the “Terms and Conditions”). Any information or instructions published by the Promoter about the Promotion at www.samsung.com/uk/unboxyourtickets form part of the Terms and Conditions.

The Promoter

  1. The Promoter is Samsung Electronics (UK) Limited, Samsung House, 1000 Hillswood Drive, Chertsey, Surrey, KT16 0PS (the “Promoter”).

Promotion Period

  1. The Promotion will commence at 00:01 (GMT) on 29th January 2018 and shall close at 23:59 (GMT) on 18th of February 2018 (the “Promotion Period”).

Eligibility

  1. To be eligible to participate in the Promotion you must be a resident (aged 18+) of, or a company registered in, the UK, Channel Islands, Isle of Man (“Participant”).
  2. Employees or agents of the Promoter that are involved in the operation of this Promotion or anyone professionally connected to this Promotion are not eligible to enter.
  3. Network providers, retailers, distributors, resellers and any person who purchases a Promotion Product (defined below) for resale or otherwise not as the user of the Promotion Product, may not participate in this Promotion and is specifically excluded as a Participant.

Offer

  1. Participants who purchase a new (i.e. not second hand) model of the Samsung Galaxy S8, S8+, Note 8 or Tab S3 (each a “Promotion Product”, together the “Promotion Products”) from a UK Participating Retailer shown in the table below (“Participating Retailer”) (whether the purchase is made in-store or online or via a call centre) during the Promotion Period and who receive and keep the Promotion Product may claim (“Claim”) and redeem a pair of tickets to one event, from a choice of selected events to be held between 1st April 2018 and 31st December 2018 (the “Reward”). See Appendix for a list of available events and Rewards.
  2. The Rewards are available strictly whilst stocks last. A maximum of 86,397 Rewards are available and once claimed no further Rewards shall be available. Submission of a Claim does not guarantee that you will receive a Reward. The number of Rewards available at events are strictly limited and are available on a first come first served basis. The Promoter provides no guarantee that Rewards will be available for a Participant’s preferred event.

    Participating Retailers
    O2, EE, Vodafone, 3 Mobile, Carphone Warehouse, Tesco Mobile, Virgin Mobile, Very, Littlewoods, Argos, John Lewis, Curry’s PC World, AO.com, Mobile Phones Direct, BT Samsung Experience Store, Samsung Shop online & Amazon UK.

  3. Participants who are individuals may submit a maximum of 1 Claim per Promotion Product. Participants that are businesses may submit a maximum of 1 Claim per Promotion Product purchased up to a maximum of 10 Claims during the Promotion Period.
  4. Purchases from auction websites (e.g. eBay) or from third party sellers on online retailers’ websites (e.g. Amazon Marketplace) are specifically excluded from this Promotion.
  5. Rewards are non-transferable and there is no cash alternative. In the event of unforeseen circumstances (including, by way of example, the unforeseen cancellation of a particular event) the Promoter may substitute a Reward for a Reward of equal or greater value.

Claims

  1. How to claim,
    1. Participants who purchase Samsung Galaxy S8, S8+or Note 8 during the Promotion Period should open the Samsung Members App which is preinstalled on the Promotion Product. Register your Promotion Product on the Samsung Members App and click the Benefit Tab located at the top of the screen. First, select the Ticket offer tab and then click the “Claim Now” button which will launch a new webpage. Complete the online claim form by providing the IMEI number of the Promotion Product, upload proof of purchase of a Promotion Product and all other required information (a “Claim”).
    2. Participants who purchase a Tab S3 during the Promotion Period should visit www.samsung.com/uk/unboxyourtickets and click the “Claim Now” button which will launch a new webpage. Complete the online claim form by providing the IMEI number of the Promotion Product, upload proof of purchase of a Promotion Product and all other required information (a “Claim”).
  2. Business customers may only claim their Reward in the name of the business, all tickets must be redeemed for the same event.
  3. All Claims must be submitted between before 23.59 (GMT) on the 25th February 2018 (the “Claim Period”). Claims received outside the Claim Period will be marked as invalid and will not be accepted.
  4. Participants will be sent an email and SMS to confirm that their Claim has been received by the Promoter. Within 2 days of claiming, Participants will be sent an email and SMS to confirm whether their Claim has been successful and validated (“Claim Validation”).
  5. Upon Claim Validation a successful Participant will be provided with a ticket code “Unique Ticket Code” and instructions to visit the ticket website “Ticket Website” where Participants may redeem the Unique Ticket Code by selecting the event and date that they wish to attend, subject to availability. The Unique Ticket Code must be registered on the Ticket Website by 4th March 2018, after this date the Unique Ticket Code will expire automatically, and no further codes will be provided.
  6. If an email acknowledgement has not been received, it is the Participant’s responsibility to contact the Promoter’s customer service team at Tickets@SamsungPromotions.claims or 0345 216 0132 within 5 days of a Claim being submitted.
  7. If a Claim is deemed to have been submitted incorrectly, the Participant will be notified via email and SMS and offered the opportunity to provide the required information within 5 days. If no response is received within 5 days of the email and SMS, then the Claim shall be marked as invalid and the Participant will no longer be eligible to receive the Reward.
  8. This Promotion is not redeemable with any other offer from the Promoter.
  9. Claims that are incomplete or damaged will be deemed invalid. No responsibility is accepted by the Promoter for lost, delayed or damaged data which occurs during any communication or transmission of Claims.
  10. The Promoter reserves the right at its absolute discretion to disqualify Claims which it considers do not comply with these Terms and Conditions.
  11. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid Claims including, without limitation, to require further verification as to proof of purchase, as well as the identity, age, and other relevant details of a Participant.
  12. If a Participant returns or cancels the delivery of a Promotion Product before submitting a Claim, the Participant may not make a Claim. If a Participant returns or cancels the delivery of a Promotion Product after submitting a Claim, the Claim will be invalid, and the Participant must cancel the Claim immediately by calling: 0345 216 0132. The Promoter reserves the right to check with Participating Retailers whether a Promotion Product has been returned and by submitting a Claim the Participant consents to the Promoter doing so.

Privacy and Data Protection

  1. The Promoter may use any personal information submitted by the Participant to advise Participants of future promotions and to provide information about products of the Promoter or its associated companies that may be of interest. The Participant hereby consents to such personal information being used for this purpose and confirms that it agrees with the Promoter’s privacy policy available at: http://www.samsung.com/uk/info/privacy.html. The Participant may withdraw consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the Promoter’s privacy policy.
  2. Other than as set out in these Terms and Conditions or for the purposes of operating the Promotion, the details and information provided by the Participant when entering the Promotion or claiming the Reward will not be used for any promotional purpose, nor shall they be passed to any third party.
  3. Participants acknowledge that by entering their details and information with the ticket partner AEG/AXS will mean they are subject to the privacy policy of AEG/AXS (https://www.axs.com/uk/about-privacy-policy.html).

General

  1. Tickets are not re-saleable under any circumstances. Any resale or attempted resale will invalidate any ticket redemption. Where there has been any re-sale or attempted re-sale of tickets, the Promoter reserves the right to cancel those tickets with immediate effect.
  2. All ticket redemptions are subject to the standard terms and conditions shown here: https://www.axs.com/uk/about-purchase-agreement.htm
  3. The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond the Promoter’s control.
  4. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion.
  5. The Promoter will not be responsible or liable for: (a) any failure to receive Claim submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or Claim or Rewards; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.
  6. Participants will be solely responsible for any and all applicable taxes and any other relevant costs, expenses which are not stated in the Terms and Conditions as being included.
  7. By participating in this Promotion, Participants agree to the maximum extent permitted by all applicable laws, to release and hold the Promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the Reward. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation), death or personal injury caused as a result of Promoter’s negligence.
  8. The Promotion is governed by English law.

Event

City

Venue

Artist

Date

Allocation

Castle Concerts

Edinburgh

Edinburgh Castle

Bananarama

20-Jul-18

500

Castle Concerts

Edinburgh

Edinburgh Castle

Del Amitri

21-Jul-18

300

Castle Concerts

Edinburgh

Edinburgh Castle

Il Divo

13-Jul-18

300

A- Ha - Electric Summer

St Lawrence

Spitfire Ground

A Ha

07-Jun-18

1250

A- Ha - Electric Summer

Yeovil

Huish Park

A Ha

09-Jun-18

1250

A- Ha - Electric Summer

Cambridge

The Abbey Stadium

A Ha

10-Jun-18

1250

A- Ha - Electric Summer

Doncaster

Keepmoat Stadium

A Ha

14-Jun-18

1250

A- Ha - Electric Summer

Blackpool

Bloomfield Road

A Ha

16-Jun-18

1250

A- Ha - Electric Summer

Darlington

Mowden Park

A Ha

17-Jun-18

1250

Steps

Cheltenham

LCI Rail Stadium

Steps

26-May-18

1250

Steps

Darlington

Mowden Park

Steps

27-May-18

1250

Steps

Peterborough

ABAX Stadium

Steps

02-Jun-18

1250

Steps

Llaneli

Parc Y Scarlets

Steps

03-Jun-18

1250

Steps

St Lawrence

Spitfire Ground

Steps

09-Jun-18

1250

Steps

Yeovil

Huish Park

Steps

10-Jun-18

1250

Steps

Colchester

Castle Park

Steps

16-Jun-18

1250

Steps

Doncaster

Keepmoat Stadium

Steps

17-Jun-18

1250

Steps

Dundee

Slessor Gardens

Steps

22-Jun-18

1250

Steps

Chester

Bolesworth Castle

Steps

23-Jun-18

1250

Steps

Coventry

Butts Park Arena

Steps

24-Jun-18

1250

Steps

Ardingly

South of England Showground

Steps

30-Jun-18

1250

Steps

Limerick

Thomond Park

Steps

06-Jul-18

1250

Steps

Stormond

The Pavillion

Steps

08-Jul-18

1250

The Pretenders

Leeds

Millenium Sq

Simple Minds

03-Aug-18

1250

Simple Minds & The Pretenders

Maidstone

Kent Event Centre

Simple Minds

04-Aug-18

1250

Simple Minds & The Pretenders

Cyfarthfa Park

Merthyr Tydfil

Simple Minds

05-Aug-18

1250

Simple Minds & The Pretenders

Salford

AJ Bell

Simple Minds

10-Aug-18

1250

Simple Minds

Leeds

Millenium Sq

Simple Minds

11-Aug-18

1250

Simple Minds & The Pretenders

Coventry

Butts Park Arena

Simple Minds

18-Aug-18

1250

Simple Minds & The Pretenders

Durham

Emirates

Simple Minds

19-Aug-18

1250

Simple Minds & The Pretenders

Newark

Riverside Park

Simple Minds

25-Aug-18

1250

Simple Minds & The Pretenders

Colchester

Colchester Castle Park

Simple Minds

26-Aug-18

1250

Simple Minds & The Pretenders

Enfield

Castle Park

Simple Minds

27-Aug-18

1250

Simple Minds & The Pretenders

Swindon

Lydiard Park

Simple Minds

31-Aug-18

1250

Simple Minds & The Pretenders

Ardingly

South of England Showground

Simple Minds

01-Sep-18

1250

Simple Minds & The Pretenders

Taunton

Taunton Racecourse

Simple Minds

02-Sep-18

1250

Simple Minds & The Pretenders

Inverness

Northern Meeting Park

Simple Minds

08-Sep-18

1250

Simple Minds & The Pretenders

Dundee

Slessor Gardens

Simple Minds

09-Sep-18

1250

Little Mix

Maidstone

Kent Event Centre

Little Mix

22-Jul-18

500

Little Mix

Inverness

Bught Park

Little Mix

29-Jul-18

1250

Bryan Adams

Glasgow

Hydro

Bryan Adams

26-May-18

350

Bryan Adams

Glasgow

Hydro

Bryan Adams

26-May-18

350

 

Bryan Adams

Leeds

First Direct

Bryan Adams

27-May-18

300

Bryan Adams

Leeds

First Direct

Bryan Adams

27-May-18

700

Bryan Adams

Manchester

Manchester Arena

Bryan Adams

24-May-18

500

Bryan Adams

Manchester

Manchester Arena

Bryan Adams

24-May-18

500

Bryan Adams

Birmingham

Genting

Bryan Adams

25-May-18

800

Bryan Adams

London

Wembley

Bryan Adams

30-May-18

350

Bryan Adams

London

Wembley

Bryan Adams

30-May-18

650

Bryan Adams

Newcastle

Metro

Bryan Adams

29-May-18

1000

Nickelback

Glasgow

Hydro

Nickelback

03-May-18

1500

Nickelback

Leeds

First Direct

Nickelback

05-May-18

1500

Nickelback

Manchester

Manchester Arena

Nickelback

08-May-18

1500

Nickelback

Liverpool

Echo

Nickelback

07-May-18

1500

Nickelback

Birmingham

Genting

Nickelback

10-May-18

1500

Nickelback

Nottingham

Motorpoint

Nickelback

13-May-18

1500

Forbidden Fruit

Dublin

Kilmainham - Dublin Hospital

Various

02-Jun-18

1000

Forbidden Fruit

Dublin

Kilmainham - Dublin Hospital

Various

03-Jun-18

1000

Forbidden Fruit

Dublin

Kilmainham - Dublin Hospital

Various

04-Jun-18

2000

Nick Cave

Dublin

Kilmainham - Dublin Hospital

Nick Cave

06-Jun-18

250

All Together Now

Waterford

Curraghmore Estate

Various

03-Aug-18

2000

All Together Now

Waterford

Curraghmore Estate

Various

04-Aug-18

2000

All Together Now

Waterford

Curraghmore Estate

Various

05-Aug-18

2000

Carl Cox

Dublin

Ballinlough Castle

Carl Cox

25-Aug-18

1000

Metropolis

Dublin

RDS

Various

27-Oct-18

1000

Metropolis

Dublin

RDS

Various

28-Oct-18

1000

The Vamps

Sheffield

FlyDSA Arena

The Vamps

14-Apr-18

100

The Vamps

Sheffield

FlyDSA Arena

The Vamps

14-Apr-18

400

The Vamps

Sheffield

FlyDSA Arena

The Vamps

14-Apr-18

750

The Vamps

Bournemouth

BIC

The Vamps

16-Apr-18

500

The Vamps

Cardiff

Motorpoint

The Vamps

17-Apr-18

50

The Vamps

Cardiff

Motorpoint

The Vamps

17-Apr-18

250

The Vamps

Cardiff

Motorpoint

The Vamps

17-Apr-18

350

The Vamps

Newcastle

Metro

The Vamps

20-Apr-18

150

The Vamps

Newcastle

Metro

The Vamps

20-Apr-18

50

The Vamps

Newcastle

Metro

The Vamps

20-Apr-18

1050

The Vamps

Glasgow

SSE Hydro

The Vamps

21-Apr-18

100

The Vamps

Glasgow

SSE Hydro

The Vamps

21-Apr-18

200

The Vamps

Glasgow

SSE Hydro

The Vamps

21-Apr-18

950

The Vamps

Brighton

Brighton

The Vamps

29-Apr-18

200

The Vamps

Brighton

Brighton

The Vamps

29-Apr-18

300

The Vamps

Nottingham

Motorpoint

The Vamps

01-May-18

150

The Vamps

Nottingham

Motorpoint

The Vamps

01-May-18

800

The Vamps

Nottingham

Motorpoint

The Vamps

01-May-18

300

The Vamps

Liverpool

Echo

The Vamps

02-May-18

100

The Vamps

Liverpool

Echo

The Vamps

02-May-18

700

The Vamps

Liverpool

Echo

The Vamps

02-May-18

450

 

The Vamps

Birmingham

Genting

The Vamps

04-May-18

50

The Vamps

Birmingham

Genting

The Vamps

04-May-18

800

The Vamps

Birmingham

Genting

The Vamps

04-May-18

400

The Vamps

Manchester

Manchester

The Vamps

05-May-18

250

The Vamps

Manchester

Manchester

The Vamps

05-May-18

700

The Vamps

Manchester

Manchester

The Vamps

05-May-18

300

APE

London

Victoria Park

LCD

25-May-18

6500

APE

London

Victoria Park

The xx

26-May-18

6500

APE

London

Victoria Park

Bjork

27-May-18

6500

APE

London

Victoria Park

Catfish

01-Jun-17

6500

APE

London

Victoria Park

The National

02-Jun-17

5000

APE

London

Victoria Park

Nick Cave

03-Jun-17

4500

BST

London

Hyde Park

The Cure

07-Jul-18

2000

BST

London

Hyde Park

Roger Waters

06-Jul-18

5000

BST

London

Hyde Park

Michael Buble

13-Jul-18

5000

BST

London

Hyde Park

Eric Clapton

08-Jul-18

2000

BST

London

Hyde Park

Bruno Mars

14-Jul-18

6500

Farr Festival

Hertfordshire

Bygrave Woods

Various

05-Jul-18

3000

Europe - Tour the Earth

Manchester

Manchester Academy

Europe

14-Sep-18

500

Europe - Tour the Earth

Glasgow

Barrowlands

Europe

15-Sep-18

800

Europe - Tour the Earth

Newcastle

O2 Academy Newcastle

Europe

17-Sep-18

400

Europe - Tour the Earth

Newcastle

O2 Academy Newcastle

Europe

17-Sep-18

100

Europe - Tour the Earth

Nottingham

Rock City

Europe

18-Sep-18

500

Europe - Tour the Earth

Birmingham

O2 Institute

Europe

19-Sep-18

300

Europe - Tour the Earth

Birmingham

O2 Institute

Europe

19-Sep-18

50

Europe - Tour the Earth

Cardiff

St Davids Hall

Europe

21-Sep-18

350

Europe - Tour the Earth

Portsmouth

Pyramids Centre

Europe

22-Sep-18

350

Europe - Tour the Earth

London

Royal Albert Hall

Europe

23-Sep-18

100

Europe - Tour the Earth

London

Royal Albert Hall

Europe

23-Sep-18

250

Europe - Tour the Earth

Brighton

Brighton Dome

Europe

24-Sep-18

300

Chas & Dave

London

Royal Albert Hall

Chas & Dave

20-Apr-18

100

Chas & Dave

Liverpool

Empire Theatre

Chas & Dave

10-Jun-18

300

Chas & Dave

Blackburn

King Georges Concert Hall

Chas & Dave

23-Jun-18

150

Chas & Dave

Wolverhampton

Wolverhampton Civic Hall

Chas & Dave

26-Oct-18

300

Chas & Dave

Leicester

De Montford Hall

Chas & Dave

28-Oct-18

200

Chas & Dave

Glasgow

Barrowlands

Chas & Dave

15-Dec-18

650

Chas & Dave

Edinburgh

Usher Hall

Chas & Dave

16-Dec-18

300

Newark Festival

Newark

Riverside Park

Various

16-Jun-18

1000

O2 - Bryan Adams

London

The o2

Bryan Adams

31-May-18

1000

O2 - Nickelback

London

The o2

Nickelback

11-May-18

1500

O2 - The Vamps

London

The O2

The Vamps

28-Apr-18

450

O2 - The Vamps

London

The O2

The Vamps

28-Apr-18

800