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Terms & conditions

O2 Starter Pack terms and conditions

The O2 Business Starter Pack Offer is only available to customers who sign up to a contract containing as a minimum a 12 month Minimum Period on one of the following O2 Business Tariffs at standard published O2 Price List rates and on standard O2 business terms and conditions between 1st March 2007 and 31st August 2007 ("Eligible Customers"):

Best for Business 250, 400, 600, 1000, 1500, 2000, 5000, 10000, 25000 and 50000.

Eligible Customers will not be charged the monthly Line Rental Charge for the applicable tariff for the first two months of their contract period. The first two months' invoices will only include chargeable calls or data usage.

From the start of month three of each Eligible Customer's contract period onwards, the published O2 Price List monthly Line Rental Charge for the applicable tariff will be charged in addition to chargeable calls and data usage. Details of all monthly Line Rental Charges for O2 Business Tariffs are available at

Eligible Customers will also be entitled to use the O2 Concierge Service free of charge for the first two months of their contract period, subject to a maximum of ten (10) concierge requests per Eligible Customer in total. Details of services offered by the O2 Concierge Service can be found at The O2 Concierge Service can be accessed by calling 0207 4792784.

Free use of the O2 Concierge Service is subject to validation as to a customer's entitlement to use, or continue to use, the O2 Concierge Service each time a concierge request is made.


  • the two month free period for the O2 Concierge Service expires; or
  • an Eligible Customer has used their maximum of ten (10) concierge requests;
  • customers still wishing to use the O2 Concierge Service can opt to subscribe to the O2 Concierge Service and will need to enter into an agreement directly with Ten Lifestyle Management Limited, the supplier of the O2 Concierge Service.

Promoter: Telefónica UK Limited, 260 Bath Road, Slough, SL1 4DX.

O2 reserves the right to withdraw or amend the terms of the Business Starter Pack Offer at any time and any such changes will be published on O2's website at least 7 days prior to the withdrawal or amendment taking effect.