O2 Guard

Powered by McAfee and Intel Security

O2 Guard
  • Keeping your devices, and your data, secure.
Find out more

Why should I get O2 Guard?

It's really important to make sure your devices are secure. With O2 Guard you get two apps, McAfee Security and True KeyTM. Using these apps you can keep your data, identity and privacy protected on all your devices - including Android, iPhone, tablets, PCs and Macs.

O2 Guard gives you two of the best security apps.

Stay secure

Stay secure

Reliable security services from McAfee and Intel Security

Help and support

Help and support

Help and support from O2, McAfee and Intel Security

No ties

No ties

No contract, you can cancel whenever you like

McAfee Security

  • Antivirus, antitheft and web protection for up to five devices

  • Checks your files, texts, apps and downloads for malicious code

  • Block risky sites from texts, emails and social media using safe web surfing

  • Locate, track, lock or wipe your devices remotely

  • Create profiles to control which apps other people see on your devices

Find out more

True KeyTM by Intel Security

  • Take the hassle out of remembering usernames and passwords

  • True KeyTM stores your information securely so you can sign in quickly and easily

  • Use facial recognition to sign in so only you can access apps, websites and manage devices

  • Sync your True KeyTM profile across your phone, tablet and computer

How much does it cost?

£3 per month to protect up to five devices.

Available for PC, Mac, Android and iOS tablets and smartphones.

How do I get O2 Guard?

O2 Guard is powered by McAfee and Intel Security and available to everyone on Pay Monthly and Pay & Go. You'll just need to check your device is compatible.

To subscribe, create an O2 Guard account using your My O2 account details. Don't worry if you've forgotten your username or password, we can reset it for you. You can set up a My O2 account if you don't already have one.

Once you've subscribed, download the McAfee and True KeyTM app on all the devices you want to protect. You can change the devices covered by O2 Guard at any time. Just go to the My Account page. And there's no contract. You can cancel whenever you like.

O2 Guard help

About O2 Guard

Why should I get O2 Guard?

O2 Guard is an easy way to protect all your devices without needing to be a tech expert. It offers everything you need (antivirus, antitheft, antispyware, antispam, antiphishing, firewall, identity protection), so you never have to worry about the security of your devices or personal data. O2 Guard updates itself automatically, so it's continuously keeping you protected. You'll always have the very best protection, without even having to think about it. What's more, you can set up O2 Guard in just a few clicks and pay for it via your monthly mobile bill. There's no setup fee or ongoing commitment, so you're free to stop using the service whenever you like.

What do I need before I can get O2 Guard?

O2 Guard for PC:

If you want to use O2 Guard on a PC, you'll need to make sure you have an internet connection, 500MB of space on your hard drive and 512MB of RAM. You'll also need the Windows 10, 8.1, 8 or 7 operating system.

O2 Guard for Mac:

If you want to use O2 Guard on a Mac, you'll need to make sure you have an internet connection, 150MB of space on your hard drive and 1GB of RAM. You'll also need Mac OS X 10.8 or higher.

O2 Guard Mobile Security:

If you want to use O2 Guard on smartphones or tablets you'll need devices with Android 4.0 or higher or Apple iOS 8 or higher.

What is antivirus?

Antivirus is an application that protects you from software and programs that can infect your computer. It not only protects your computer files and folders but also protects you from being targeted when you open emails or use instant messaging online. Once you've installed O2 Guard, your computer will be protected immediately and continuously.

What is a firewall and what does it protect?

A firewall monitors and blocks suspicious internet activity, meaning advanced protection for your computer and personal data.

What is anti-spam?

Anti-spam monitors the emails winging their way to your inbox and filters them, so that only the ones you want arrive. It marks other emails as junk mail (e.g. sales emails) or phishing (emails aimed at getting you to give away your personal information on potentially suspicious websites). It also filters spam messages into your anti-spam folder.

What are the benefits of McAfee Security and True KeyTM?

McAfee Mobile Security

McAfee Mobile Security protects your Android and iOS devices against malware (malicious software) and other online dangers. If your phone or tablet is lost or stolen, McAfee Mobile Security can locate it on a map and lock or wipe it if needed. You can even use CaptureCam to take a picture of the person holding your lost device and email to yourself. To find your mobile using this feature, just sign in to your O2 Guard account.

True KeyTM

You can log into any website with just one click, using any of your devices. Just store your usernames and passwords in the cloud using True KeyTM.

Wifi security

Wifi security protects you from hackers when you use wireless networks. It keeps your passwords and personal files safe and protects you from suspicious or phishing web addresses sent to you through email and instant messaging.

Help with O2 Guard

How do I install O2 Guard?

O2 Guard gives you two of the best security apps, McAfee Security and True KeyTM by Intel Security.

Here's how to install O2 Guard.

  1. Register with My O2 or sign in.
  2. Select O2 Guard, click Subscribe and Manage this service. You'll be taken to the Intel Security MyAccount portal.
  3. Choose which device you'd like to protect and the app you want to download. You'll then receive a link by email or text to download the app onto your device.
  4. Repeat these steps to make sure you have both the McAfee Security and True Key apps.
  5. You can then repeat the steps for each device you want to protect.
How do I see or change devices protected by O2 Guard?

Here's how to see which devices have O2 Guard, and how to make changes.

  1. Sign in to My O2.
  2. Select O2 Guard and click Manage this service. You'll be taken to the Intel Security MyAccount portal.
  3. You'll see a tab for each protected device. Click on a tab to transfer, remove or reinstall O2 Guard.
How do I cancel O2 Guard?

There's no contract. You can cancel O2 Guard at any time.

  1. Sign in to My O2.
  2. Select O2 Guard and click Manage this service. You'll be taken to the Intel Security MyAccount portal.
  3. Select Change offer and click Cancel.

Just uninstalling the app(s) won't cancel your subscription.

I have a McAfee account. Can I move this to O2?

You can't move your McAfee account to O2.

If you have a McAfee account, you'll need to uninstall your McAfee product and then buy and install O2 Guard.