O2 Refresh custom plans: Direct purchases only. Pay the cash price for your device or spread the cost over 3 to 36 months (excludes dongles). The device cost will be the same whatever you choose. There may be an upfront cost. You need a monthly rolling Airtime Plan as long as you have a Device Plan. Pay off your Device Plan at any time and you can choose to keep your Airtime Plan, upgrade, or leave. If your Airtime Plan ends for any reason you will need to pay your Device Plan in full.

Tariff information

The minutes and texts included in your tariff can be used in the UK and when roaming in our Europe Zone. Inclusive minutes can be used for calls to standard landlines and mobiles, but not special numbers (see below for more details). Picture messages will cost you an extra 65p per message.

1. Voice calls

Applies to calls made in in the UK and when roaming in our Europe Zone to standard landlines and mobiles. Minute minimum charges apply

2. Text message

Tariffs include unlimited texts when purchased with a smartphone, or 100 texts with tablets and mobile broadband devices (Note: iPad does not support SMS functionality). Text messages are charged at 15p per message thereafter. Tariffs for connected smartwatches do not include texts.

3. Voicemail

Calls to your voicemail are included in your bundled minutes, then 55p per minute thereafter. Except on the unlimited minute tariffs when voicemail is free.

4. Browsing

UK and Europe Zone data usage only. Data used while outside of our Europe Zone is not included. Applies if a data bundle Bolt On is not chosen.

5. Calls to customer services

Calls from a non-O2 mobile phone are charged at your providers' rates.

6. O2 Directory Enquiries

Calls to 118402 only. For calls to other 118 numbers see http://www.o2.co.uk/help/everything-else/special-numbers