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At the end of the checkout process, you can book an O2 Guru to help you set up your phone.

You'll need to confirm your click and collect selection at check-out.

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Existing Customers

Existing Customers

Apple Watch is available to O2 Pay Monthly customers with an iPhone 6s or newer (Apple Watch Series 4 also compatible with iPhone 6).

New Customers

New Customers

Before you can get your watch, you'll need to buy an iPhone 6s or newer (Apple Watch Series 4 also compatible with iPhone 6), with an O2 Pay Monthly tariff. Once you've done that, come back and you can add your watch.

Before you can get your watch, you'll need to buy an iPhone 6s or newer (Apple Watch Series 4 also compatible with iPhone 6), with an O2 Pay Monthly tariff. Once you've done that, come back and you can add your watch.

Immersive experience

Immersive experience

Compact and portable

Compact and portable

Long-lasting battery

Long-lasting battery

Make life easier

Make life easier

See more features

Tech specs

Reviews

Reviews

Why O2

Why O2?

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The UK's No.1 Network

We're here for you whenever you need us.

So you can stay connected to the people that matter.

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Why O2
My O2

Manage your account 24/7.

View your bills, see your data usage, check your upgrade options and more. Just sign in to My O2 online, or get the app for free.

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O2 Wifi

Free wifi when you’re out and about.

Sign up for free and connect automatically to thousands of O2 Wifi hotspots across the UK.

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FAQs

FAQs

What is the AppGallery?

AppGallery is the official platform developed by Huawei for distributing apps, where you can search for and download apps. It features a four-layer detection mechanism to ensure app security.

Huawei AppGallery has over 400 million active users in 170+ countries, offering people a great way to install the apps they want. The Huawei AppGallery also has over one million apps worldwide, and has had over 180 billion cumulative downloads in the past year.


What operating system will be pre-installed on my Huawei device?

New Huawei Mobile Services devices come pre-installed with the latest Android AOSP (Android Open Source Project) with the latest EMUI, Huawei's self-developed user interface platform. For more details on the Android AOSP and EMUI versions, please check the specifications section featured on the device page.


Do these devices support Google Mobile Services (GMS)?

Huawei Mobile Services devices do not support GMS. Users will have access to apps in the Huawei AppGallery, which is pre-installed on Huawei smartphones and tablets, or from elsewhere on the internet.

Google apps aren’t available on Huawei Mobile Services devices. Apps that aren’t pre-installed include Google Maps, Gmail, Google Search, YouTube, Chrome, Google Drive, Google Play Store, Facebook, WhatsApp, LinkedIn, Grab, Instagram, Twitter, Facebook Messenger, Waze, etc.

Being without GMS means some Android apps that require GMS support might not work properly on Huawei phones and tablets. If you’re unable to access a specific app, you can try accessing it through your phone or tablet web browser and create shortcuts on your home screen to the relevant websites.

Huawei is working with global app developers to continuously improve the Huawei Mobile Services (HMS) platform and offer a premium user experience.


If the device doesn’t have GMS, how do I use Google apps?

Currently, it’s not possible to download Google apps on new Huawei devices. However, all Huawei smartphones and tablets come with pre-installed, easy-to-use apps such as Huawei Browser to easily browse the web, and Huawei Cloud for safe and secure cloud storage.

You can transfer most of your existing apps (such as WhatsApp, Instagram, Facebook and Spotify) via the Phone Clone app from your current handset to your new Huawei device. The pre-installed Huawei AppGallery has lots of top apps, including Depop, TikTok, Microsoft Office and many more. It also includes download links for apps like Facebook and WhatsApp.

There are also some great alternative apps that you can explore such as Maps.me.

For apps like Gmail or YouTube, you can use the web browser version.

It’s important to remember that not all apps will have been optimised by developers for non-GMS devices, so individual app experiences may vary depending on the level of GMS integration into the app.


What if I can't find the app I want in Huawei AppGallery?

The Huawei AppGallery is a work in progress. You can also add your app request to Huawei’s wishlist in the AppGallery, and you’ll be notified when it’s available.

Also, the Huawei Community has help & support from Huawei fans across the UK, which will help you to unlock the full potential of your device.


Will I be able to use Facebook, Twitter and other apps?

Yes – Facebook, Twitter and some other apps can be downloaded directly from their respective websites.


Will I be able to download Google apps in the future?

Huawei is in close communication with Google, but we can't comment on what other companies are doing right now.


What alternatives will Huawei provide to replace Google apps and services, like GPS navigation?

There’s plenty of choice in AppGallery, including a variety of apps for navigation (including HereWeGo), email and video content. You can also download apps from other app stores and websites.


Is it safe to download/install GMS on Huawei phones or tablets?

Huawei strongly recommends that you use AppGallery to download apps. It’s designed to deliver a safe and secure user experience and features a professional four-layer security system designed to detect malicious behaviour, facilitate privacy checks and ensure app security.

You can choose to install Google apps and services if you like, but your experience using these apps may vary, and Huawei won’t offer support or accept any responsibility if you decide to download and install them.


Do Huawei Mobile Services devices have security updates?

Yes – Huawei will provide security updates to keep all their devices secure. AppGallery features a four-layer detection mechanism to ensure that apps featured on the platform are safe to download and use, and apps downloaded from other sources will be checked by Huawei’s built-in virus scanner.


Can I use Google Search on HUAWEI Browser?

Yes – you can access all Google-operated websites on the phone or tablet's built-in Huawei Browser.


What is Phone Clone, and is it safe?

Phone Clone can be used to migrate most of your data, such as contacts, photos, calendar entries and apps, from your current phone or tablet to your new Huawei device. Any personal information in your apps, like usernames and passwords, won’t be stored or transferred.


Does my device support In-App Purchases (IAP)?

Google Pay isn’t available, but Huawei devices support in-app purchases via payment card and Charge to Mobile.


The legal bit

Custom plans

RPI: Each year your Airtime Plan will be adjusted by the Retail Price Index (RPI) rate of inflation. Find out more at o2.co.uk/prices.

Direct purchases only. Pay the cash price for your device or spread the cost over 3 to 36 months (excludes dongles). The cost of your Device will be the same however long you choose. A minimum upfront cost may apply. You need a monthly rolling Airtime Plan for the length of the Device Plan. Pay off your Device Plan at any time without charge. You can then keep on your Airtime Plan, upgrade or leave. If your Airtime Plan ends for any reason (including for switching to another operator) you will need to pay your Device Plan in full.

UK calls/texts to standard UK landlines and mobiles and when roaming in our Europe Zone. Fair Usage policy applies. Special and out of bundle numbers chargeable. 4G phone required to access 4G. 4G available in selected areas.

Change your airtime tariff after 30 days and then once every billing month during your minimum contract period, choosing from a selected family of tariffs. Some tariff extras are only available on the starting tariff, are not transferable, and may be lost if you change to an ineligible tariff. Devices are subject to availability.

0% APR. Finance subject to status and credit checks, 18+, Direct Debit. Credit provided by Telefónica UK Ltd, SL1 4DX. Terms apply, see o2.co.uk/terms.

*Each year your Airtime Plan will be adjusted on your April bill by the RPI rate of inflation announced in the preceding Feb. See o2.co.uk/prices.