Help and Support

Remembering your mobile broadband number

Before you file away your paperwork, make a note of the mobile number for your device. You won’t remember it in the same way as you do your phone number. You’ll need this number if you’ve got a query about your account, to upgrade or if you need to cancel.

We recommend you register your account on the Pay As You Go mobile broadband page as soon as you can – it’s the easiest place to check your data usage. Tick Remember me, so you don’t need to add it every time you sign in.