Price changes July 2018

Out of Bundle picture message and International calling standard rate charges are changing

Out of bundle picture message (MMS) charge change

From 16 August 2018, we’re making a change to the cost of sending a picture message (MMS) for Pay Monthly customers. This applies outside of any allowances you might have in your tariff or MMS Bolt On. This change is not applicable to Pay As You Go or O2 Business customers. The charge applies when sending a picture message (MMS):

  • from the UK to someone else in the UK;
  • from the UK to someone outside the UK; or 
  • when you are travelling abroad to someone in any destination.

Sending a picture message (MMS) will now cost 55p instead of 50p.

International calling standard rates and text message (SMS) charges

Calling or texting from the UK to a non-UK landline or mobile in any country, even within our Europe Zone, is classed as an international call or text. 

From 16 August 2018, as well as the cost of sending an MMS abroad or when travelling abroad changing to 55p as set out above, standard charges for international calls to some countries are also changing for Pay Monthly customers. This change is not applicable to Pay As You Go or O2 Business customers.

From 16 August 2018, calling landline or mobile numbers from the UK to non-UK landline and mobile numbers in the countries listed in the table below will cost £2 per minute. A minute minimum charge of £2 will apply.

 

Before 16 Aug 18

After 16 Aug 18

Country

Calling landline from UK

Calling mobile from UK

Calling landline from UK

Calling mobile from UK

Alaska

£1.50

£1.50

£2

£2

Algeria

£1.50

£1.50

£2

£2

Australia

£1.50

£1.50

£2

£2

Canada

£1.50

£1.50

£2

£2

Christmas Island

£1.50

£1.50

£2

£2

Hong Kong

£1.50

£1.50

£2

£2

Japan

£1.50

£1.50

£2

£2

Kosovo

£1.50

£1.50

£2

£2

Libya

£1.50

£1.50

£2

£2

Macedonia

£1.50

£1.50

£2

£2

Malaysia

£1.50

£1.50

£2

£2

Montenegro

£1.50

£1.50

£2

£2

Morocco

£1.50

£1.50

£2

£2

New Zealand

£1.50

£1.50

£2

£2

Serbia

£1.50

£1.50

£2

£2

Singapore

£1.50

£1.50

£2

£2

South Africa

£1.50

£1.50

£2

£2

Tunisia

£1.50

£1.50

£2

£2

Turkey

£1.50

£1.50

£2

£2

United States of America (USA)

£1.50

£1.50

£2

£2

Charges for sending a standard text message (SMS) to non-UK mobiles are also changing from 16 August 2018. Sending a text to all of the countries listed below, which includes countries listed in the table above, will now cost 55p.

A-G

Abkhazia, Afghanistan, Alaska, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bora Bora, Bosnia, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Canary Islands, Cape Verde, Cayman Islands, Central African Rep, Chad, Chile, China, Christmas Island, Cocos Islands, Colombia, Comoros, Congo, Congo (DRO), Cook Islands, Costa Rica, Croatia, Cuba, Curacao, Cyprus, Cyprus, North, Czech Republic, Denmark, Diego Garcia, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faroe Islands, Falkland Islands, Fiji, Finland, France, French Guiana, French Polynesia, French West Indies, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea Bissau, Guyana

H-N

Haiti, Hawaii, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Israel, Italy, Ivory Coast, Jamaica , Japan, Jordan, Kazakhstan, Kenya, Kiribati, Korea, North, Korea, South, Kosovo, Kuwait , Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Moorea, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, NLD Antilles, Norfolk Island, Northern Marianna Islands, Norway

O- Z

Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Rwanda, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovak Rep, Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St Helena, St Kitts, St Lucia, Saint Maarten, St Pierre & Miquel., St Vincent, Sudan, Sudan, South, Suriname, Swaziland, Sweden, Switzerland, Syria, Tahiti, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos, Tuvalu , Uganda, Ukraine, United Arab Emirates (UAE), Uruguay, US Virgin Islands, United States of America (USA), Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Western Samoa, Yemen, Zambia, Zimbabwe