Rewards

Terms & conditions

O2 / Samsung PAYG Google Play Promotion terms and conditions

Participants agree to be bound by these terms and conditions (the “Terms and Conditions”). Any information or instructions published by the Promoter about the Promotion at www.samsungpromotions/googleplayvoucher form part of these Terms and Conditions.

The Promoter

  1. The Promoter is Samsung Electronics (UK) Limited, Samsung House, 1000 Hillswood Drive, Chertsey, Surrey, KT16 0PS (the “Promoter” or “Samsung”). Claims must not be sent to this address as they will not be processed.

Promotion Period

  1. The Promotion will commence at 00:01 (GMT) on 15th October 2015 and shall close at 23:59 (GMT) on 23rd December 2015 (the “Promotion Period”).

Eligibility

  1. To be eligible to participate in the Promotion you must be a UK resident aged 18 years or over.
  2. This Promotion is available only to consumers (i.e. not to any business or reseller).
  3. Employees or agents of the Promoter are not eligible to enter.

Offer

  1. Participants who purchase a new (i.e. not second hand or refurbished) Samsung A3 handset, Samsung S4 Mini or Samsung Core Prime (each a “Promotion Product” and together the “Promotion Products”) from a participating O2 UK retailer during the Promotion Period will be entitled to receive a Google Play voucher worth £10 (the “Gift”). Qualifying models below:
Promotion Products

Model numbers

Gift

Galaxy A3

Black: SM-A300FZKUO2U
Silver:  SM-A300FZSUO2U
White:  SM-A300FZWUO2U

 

£10 Google Play Voucher

 

Galaxy S4 Mini

Black:  GT-I9195ZKIO2U

Galaxy Core Prime

SM-G361FZSAO2U

 
  1. Purchases from, auction websites (e.g. eBay) or marketplace sales through retail websites (e.g. Amazon Marketplace or Play Trade) are specifically excluded from this Promotion.

Claim

  1. A maximum of one Gift per qualifying Promotion Product
  2. A maximum of three Gifts per household can only be claimed during the Promotion.
  3. To claim the Gift, Participants must purchase a Promotion Product during the Promotion Period, then go to www.samsungpromotions/googleplayvoucher to register the Promotion Product details along with the Promotion Product IMEI number, proof of purchase, phone number, date of purchase, title, foll name, foll address, email address and tick the T&Cs box, as a proof of purchase of the Promotion Product purchased (the “Claim”).
  4. Claims must be submitted between seven (7) days and forty (40) days after purchase of the Promotion Product therefore claims must be made before 23:59 on 31st January 2016 (the “End Date”). Claims received after the End Date will be invalid.
  5. Once the Claim has been submitted the participant shoold receive confirmation via the email address using the details at the time of claim. The email will confirm whether or not the claim has been validated and successfol or unsuccessfol.
  6. If an email acknowledgement confirming the Claim has not been received within 48 hours, it is the participants responsibility to contact our customer service team at help@SamsungGalaxyGifts.co.uk or 0843 320 9341.
  7. If the Claim is deemed to have not been submitted correctly, the Participant will be notified via email and offered the opportunity to provide the required information within seven (7) days. If no response is received, one further email will be sent requesting the required items. If no response is received within seven (7) days of the second email, then the Claim shall be marked as invalid and the participant will no longer be eligible to receive the Gift.
  8. The Google Play Voucher will be emailed within thirty (30) working days of claim validation and shall be sent to the email address given during the claim process. In the case of non-arrival, please contact our customer service team at help@SamsungGalaxyGifts.co.uk or 0843 320 9341.
  9. The reward is subject to the following Google Play™ terms and conditions: Good for one Google Play™ credit. Not reloadable; no cash value. Offer expires on, and must be added to a Google Wallet account by 2nd March 2016. Once added, credit must be used on Google Play™ by 2nd March 2017. Devices and subscriptions excluded. Offer good in the United Kingdom only. Must be 13+ years old and UK resident, have internet access, and qualify for and have a UK Google Wallet account.  See https://play.google.com/intl/en_uk/about/offer-terms.html for more information.
  10. Claims that are incomplete or damaged will be deemed invalid. No responsibility is accepted by the Promoter for lost, delayed or damaged Claims (e.g. which are lost on the post or where online data is not received or is corrupted).
  11. The Promoter reserves the right as its absolute discretion to disqualify claims which it considers do not comply with these terms and conditions.
  12. If a participant returns the Promotion Product after submitting a claim, the claim will be invalid and the participant must immediately contact customer services to cancel the claim. The Promoter reserves the right to check with the retailer whether a Promotion Product has been returned and, by submitting a claim, the participant provides consent to the Promoter to do so. The Promoter reserves the right to report suspicious activity or claims to the police.
  13. Online Redemption: To use your Google Play voucher codes, simply visit http://play.google.com/redeem and enter your unique voucher number to redeem. The £10 credit will then be added to the participants Google Play™ Wallet.
  14. Not valid in conjunction with any other offer or discount.
  15. Voucher is for personal use only, cannot be resold and cannot be exchanged for cash.
  16. Redeemed voucher codes cannot be refunded, exchanged or returned. This does not affect your statutory rights.
  17. Damaged or defaced vouchers will not be accepted.
  18. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudolent or invalid claims including, without limitation, to require further verification as to proof of purchase, as well as the identity, age, and other relevant details of a participant.
  19. A claim must be made by the participant and must not be made through agents or third parties.
  20. The name and address shown on the proof of purchase must match the participant’s details included on the claim form.

Privacy and Data Protection

  1. The Promoter may use any personal information submitted by the participant to advise participants of future promotions and to provide information about products of the Promoter or its associated companies that may be of interest. The participant hereby consents to such personal information being used for this purpose and confirms that it agrees with the Promoter’s privacy policy available at: www.samsung.com/uk/info/privacy.html. The participant may withdraw consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the Promoter’s privacy policy.
  2. Other than as set out in these terms and conditions or for the purposes of operating the Promotion, the details and information provided by the participant when entering the Promotion or claiming the Reward will not be used for any promotional purpose, nor shall they be passed to any third party.

General

  1. The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond the Promoter’s control.
  2. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion.
  3. The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or claims; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.
  4. Participants will be solely responsible for any and all applicable taxes and any other relevant costs or expenses which are not stated in the Terms and Conditions as included in this Promotion.
  5. By participating in this Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold the Promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the Gift. The above limitation of liability shall not apply to death or personal injury caused as a resolt of Promoter’s negligence.
  6. The Promotion is governed by English law.

 

O2 / Samsung PAYG Google Play Promotion (“Promotion”) Short Hand Terms and Conditions

Purchase a Samsung Galaxy A3, S4 Mini or Core Prime from participating O2 retailers, stores, call centres or online between 15.10.15 – 23.12.15 and receive a £10 Google Play voucher to spend on film and music titles of your choice. Claims for Google Play vouchers must be submitted before 23:59 on 31st January 2016. To be eligible to participate in the Promotion you must be a UK resident aged 18 years or over. This Promotion is available only to consumers (i.e. not to any business or reseller). Employees or agents of the Promoter are not eligible to enter. Once the claim has been completed the participant will receive confirmation of receipt by email stating whether or not the claim has been successfol and has been validated. Any problems making your claim contact our customer service team at help@SamsungGalaxyGifts.co.uk or 0843 320 9341. Promoter: Samsung Electronics, Samsung House, 1000 Hillswood Drive, Chertsey, Surrey KT16 0PS.

 

  1. Claims must be submitted between seven (7) days and forty (40) days after purchase of the Promotion Product therefore claims must be made before 23:59 on 31st January 2016 (the “End Date”). Claims received after the End Date will be invalid.