Terms & conditions

O2 Mobile Broadband Audience Research Survey Prize Draw terms and conditions

Key Dates
Prize Draw Entry Period: Prize Draw period open for entry from 05.07.2013 14:00 to 12.07.2013 23:59
Entry: Customers automatically qualify for entry into the Prize Draw by completing O2's Mobile Broadband Survey. Customers must click on a link from their email and complete the online survey by 12.07.2013 to be automatically entered into the Prize Draw.
Prize: 1x Sony Xperia Tablet Z (4G variant, 16GB, 10.1")
Plus 12 months of free data (1GB worth £10.21 per month)

Key Terms

  1. By taking part in the survey you are accepting these terms and conditions.
  2. The instructions provided at the point of entry form part of the terms and conditions of this prize draw and in the event of a conflict, these terms and conditions take precedence.
  3. The Prize Draw is only open to those who receive a direct email from O2 inviting them to take part in the survey. Only one entry is permitted.
  4. The Prize Draw is only open to United Kingdom (England, Scotland, Wales, Northern Ireland), CI and IoM residents aged 16 years or over, excluding employees and their immediate families of O2, its subsidiary companies, their agents and anyone else professionally connected with the promotion.
  5. By completing the survey, your email address will be automatically entered into a Prize Draw where one email address will be drawn at random to win a Sony Xperia Tablet Z.
  6. The Promoter reserves the right to invalidate any surveys that are illegible, unfinished or unsuitable.
  7. The Prize Draw Promotional Period is 05.07.2013 14:00 to 12.07.2013 23:59. Entries received after this date will not be entered into the Prize Draw.
  8. The Prize Draw will be held on 17.07.2013. The winner will be selected at random under independent supervision from all eligible entries received. The winner will be notified (by email) on the same day as the Prize Draw has been conducted. Winners will be given up to 7 days in which to confirm their prize. If a winner does not confirm their prize, or is unable to be contacted within the allocated time, the prize shall be deemed as unclaimed or unaccepted and a supplementary winner may be drawn at O2's discretion under the same conditions as the original draw.
  9. Prize will be fulfilled within 14 days of the winner being confirmed (Royal Mail Recorded Signed Forâ„¢ Delivery) to the address provided when the prize is claimed.
  10. The winner will be responsible for any costs associated with the prize eg. data, insurance.
  11. Unless otherwise agreed in writing by the Promoter, the prize will only be awarded directly to the winner. Credit or cash alternatives will not be offered.
  12. To complete the survey requires internet access. Completion of the survey involves hardware, software, and internet access, your ability to complete the survey may be affected by the performance of these factors. Participants agree that such requirements are their responsibility.
  13. Any information that entrants input whilst completing the survey will be used only in accordance with O2's Privacy Policy ( and these terms.
  14. The feedback from the survey will be used solely for the purposes of evaluating O2 service performance & to provide a guide for future improvements.
  15. Feedback will be completely confidential and all data collected within the survey will be held and processed by O2 in a secure environment.
  16. It is a condition of entry that the winner agrees to their name and county of residence being made publicly available if they win.
  17. If any provision of these terms and conditions is held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
  18. In relation to the Prize Draw, O2's decision is final and no correspondence will be entered into.
  19. In the event of fraud, abuse and/or error affecting the proper operation of this promotion, and where circumstances outside its reasonable control and only where circumstances make this unavoidable, O2 reserves the right to suspend, cancel or amend the promotion and/or review and revise these terms and conditions at any time without giving prior notice and by continuing to take part in the promotion subsequent to any revision of these terms and conditions, entrants shall be deemed to have agreed to any such new or amended terms.
  20. Where circumstances make this unavoidable, O2 shall not be liable for any failure to fulfil this offer where such failure is caused by any supervening circumstances amounting to force majeure. Such circumstances shall include, but shall not be limited to, postal strikes, terrorist attacks, website malfunction, adverse weather conditions, acts of God, economic crisis or network malfunction.
  21. In circumstances outside of their control, the Promoter may substitute the prize with an alternative of equal or greater value.
  22. Sometimes, through reasons outside of O2's control, the websites that facilitate this promotion (as with any website) may not be accessible. O2 cannot guarantee continuous, uninterrupted access to the websites. No responsibility will be accepted for any difficulties in entering or any entries delayed or corrupted. O2 will have no liability for any loss arising out of such an event.
  23. O2 may at its absolute discretion disqualify any entries which O2 reasonably feels do not comply with these terms and conditions, or where any form of bad faith or abuse is suspected or where the spirit of the promotion has been compromised. The promoter reserves the right to verify any entries before making an award at their discretion.
  24. The winner's name and county will available by writing to the following address: Telefónica UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX, enclosing a Stamped Self-addressed envelope for a period of 3 months following the promotional closing date.
  25. This promotion is governed by English Law and is subject to the exclusive jurisdiction of the English and Welsh courts.
  26. Owing to exceptional circumstances outside its reasonable control and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these terms and conditions at any stage but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.
  27. The promoter of this promotion is Telefónica UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX ("O2").