Terms & conditions

O2 Academy Survey Prize Draw terms and conditions

Key Terms:

Prize draw Dates

3pm on 20th May to 5 p.m. GMT on 8th June 2014 (Closing Date)


Entry to the prize draw is offered by invitation only. Invitees must be residents of the United Kingdom aged 18 or over who have attended a show at an O2 Academy venue in the last 5 years.

To enter invitees must complete the survey sent to them in the invitation ("Survey"). Fraudulent, illegible, late or incorrectly completed Surveys will be disqualified from entry. One entry per person.

Entrants accept that their details will be treated in accordance with O2's privacy policy (


Winners will be drawn at random from the eligible entries.

The draw will take place on [10th June 2014] by an independent judge. Winners will be notified by email by, no later than 3rd July 2014]. Prizes must be claimed within 10 days of notification. If the prize isn't claimed another winner will be drawn from all valid entries received by the closing date.


Prize is TWO PAIRS of tickets to an O2 Academy Venue gig of your choice.

ONE prize is available.

  1. This prize draw is open to all invited customers of O2 and non O2 customers who are UK residents, excluding employees of O2, or any of its subsidiary companies, their families, agents or anyone else connected with this promotion.  No third party entries, bulk entries or entries submitted by agents will be accepted.  O2 reserves the right to verify the eligibility of entrants.  O2 may require such information as it considers reasonably necessary for the purpose of verifying the eligibility of an entry and the prize may be withheld until and unless O2 is satisfied with the verification.
  2. Only one entry per person and per mobile phone number (if applicable) is allowed. Entries not complying with these terms and conditions will be invalid. Validity of all entries will be at the sole discretion of O2. 
  3. The prize draw runs during the prize draw Dates until the specified Closing Date. Entries received after this date and time will not be entered into the prize draw.
  4. The instructions provided at the point of entry form part of the terms & conditions of this prize draw, and in the event of a conflict, these terms & conditions take precedence.
  5. The winner(s) will be selected from all eligible entries received on the basis of the Judging Criteria set out above.  Each winner will be notified within a reasonable time after the Judging Date either by email, mail or telephone.  The prize is awarded conditionally upon acceptance and if a winner is unable to be contacted after a reasonable period or if any prize is unclaimed or declined within a reasonable period, the prize shall be deemed as unclaimed or unaccepted and the next best entry may be awarded the prize at O2's discretion. 
  6. O2 will not be responsible for any inability of a prize winner to take up the specified prize.
  7. Unless otherwise expressly stated, where the prize requires attendance at a specific venue, the winner and any permitted companions will be solely responsible for travel to and from the venue and all other expenses. O2 assumes no responsibility and is not liable for any costs, charges or expenses which winners may be required to pay at any time in connection with a Prize. Any additional terms of entry specified by the venue will also apply.
  8. O2 reserves the right to provide substitute prize(s) of similar value should the specified prize(s) become unavailable for reasons beyond its control. Cash or credit alternatives will not be offered. None of the prizes are transferable. Events may occasionally be cancelled for reasons outside O2's control. O2 will endeavour to promptly update any relevant information but cannot issue refunds for texts sent or calls made before this occurs (where applicable). O2 will not be liable for any change of date or venue or cancellation of any event.
  9. O2 accepts no responsibility for incorrectly completed, lost, damaged or delayed entries, notices, acceptances, tickets or other documents related to the Prize(s). Fraudulent, illegible, late or incorrectly completed Surveys will be disqualified from entry.
  10. In the event of fraud, abuse, and/or an error affecting the proper operation of this prize draw, including the allocation of more prizes than are available, O2 reserves the right to end or suspend the prize draw; amend these terms & conditions; declare void the notification of winner(s); and/or to allocate available prizes by conducting a simple draw from all wrongly allocated winners.
  11. If any provision of these terms and conditions is held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
  12. The winner(s) may be required to participate in publicity connected with this prize draw and it is a condition of entry that the winner(s) agree to their name, home county and country of residence being made publicly available if they win.
  13. The names of the major winner(s) may be obtained by sending a signed handwritten request along with a stamped self-addressed envelope detailing your request to the Marketing Team, Telefónica UK Limited, 260 Bath Road, Slough SL1 4DX, and marked with the name of the Prize draw.
  14. Entrants' data will be collected, stored and processed for the purposes of administering and assessing this Prize draw, as well as in accordance with our Privacy Policy ( If a prize includes tickets to an event then for the purpose of administering the ticket allocation, O2 reserves the right to exchange information and data regarding tickets and applications with third party ticket providers and/or service providers.
  15. O2's decision is final and no correspondence will be entered into.
  16. O2 reserves the right to suspend, cancel or amend the promotion and/or review and revise these terms and conditions at any time without giving prior notice and by continuing to take part in the promotion subsequent to any revision of these terms and conditions, entrants shall be deemed to have agreed to any such new or amended terms.
  17. If run over Facebook: The prize draw is in no way sponsored, endorsed or administered by, or associated with, Facebook.  By entering this Prize Draw, you are providing information to O2 and not to Facebook and you release Facebook from any liability associated with this prize draw.
  18. The Prize Draw is in no way sponsored, endorsed or administered by, or associated with YouTube. By entering this Prize Draw, you are providing information to O2 and not to YouTube you release YouTube from any liability associated with this Prize Draw.
  19. By running this Prize Draw we are adhering YouTube's contest rules  and entrants and the winners must comply with YouTube Terms of Service and Community Guidelines and if not these entries will be disqualified.
  20. Entries must be suitable for publication and display and must not be indecent or obscene.  Entries must not include symbols, statements or words that are offensive to the general public or to individuals of a particular socioeconomic group, sexual orientation, ethnicity, race or religion.  Entries must not breach any laws or network standards and must not include any threats to any third parties.  Entries must not invade the privacy or any rights of any other person or entity.
  21. Entries must not give undue prominence to any third party trade marks (i.e. trade marks not owned or controlled by the promoter).  Entries must only refer to or include third party trade marks to identify those trade marks in accordance with honest practices and any such reference must be made with due cause and must not take unfair advantage of, or be detrimental to, the distinctive character or repute of the trade mark in question.  Entries must not denigrate any third party trade marks.  Entrants must ensure that they do not infringe third party trade mark rights with their entries.
  22. Entries must not infringe any right of privacy, right of publicity, copyright or any other third party rights.
  23. This promotion is governed by English Law and is subject to the exclusive jurisdiction of the English courts.
  24. The promoter of this prize draw is Telefónica UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX ("O2").