Rewards

Terms & conditions

My O2 Christmas Competition terms and conditions

Prize Draw Dates: Prize draw will take place on Monday 11th January 2016
Entry: Entrants must be O2 customers aged 18 or over who have accessed the My O2 App, Desktop or web-service ("the Service") at least once between the 1st December 2015 and the 31st December 2015 ("Closing Date") ("Prize Draw Dates"). ("Eligible Entrants")
Prize: There is a New York prize package to be won which includes: UK transfers (up to £100pp), Return economy flights, 4 nights 4* accommodation including breakfast (based on two sharing a twin or double room), New York transfers, Travel insurance, ETSA, £1000 cash, a Samsung Galaxy Tab S2 9.7’’ Tablet – 32GB, Beats headphones, £100 Google Play Gift Card and a Spotify premium annual subscription or, if you are an existing Spotify Premium customer, the cash equivalent of an annual subscription at the time the prize is awarded. Travel dates subject to terms below.
  • 1. This Prize Draw is open to all customers of O2 who are UK residents, excluding employees of O2, or any of its subsidiary companies, their families, agents or anyone else connected with this promotion. No third party entries, bulk entries or entries submitted by agents will be accepted. O2 reserves the right to verify the eligibility of entrants and that the account of the phone is not suspected fraudulant. O2 may require such information as it considers reasonably necessary for the purpose of verifying the eligibility of an entry and the prize may be withheld until and unless O2 is satisfied with the verification.
  • 2. Customers will be entered into the prize once they have accessed the Service at least once between the 1st December and the 31st December 2015. Entries are unlimited therefore the customer will be entered into the competition every time they access The Service.
  • 3. The Prize Draw runs during the Prize Draw Dates until the specified Closing Date for Eligible Entrants. Use of the Service after 31st December 2015 will not qualify you for entry into this Prize Draw.
  • 4. The instructions provided at the point of entry form part of the terms & conditions of this Prize Draw, and in the event of a conflict, these terms & conditions take precedence.
  • 5. The winner will be selected at random from all Eligible Entrants. The winner will be notified within a reasonable time after the Draw Date or any subsequent draw by telephone. The prize is awarded conditionally upon acceptance and if the winner is unable to be contacted after a reasonable period or if any prize is unclaimed or declined within a reasonable period, the prize shall be deemed as unclaimed or unaccepted and a supplementary winner may be drawn randomly at O2's discretion from all other Eligible Entrants
  • 6. O2 will not be responsible for any inability of a prize winner to take up the specified prize.
  • 7. O2 reserves the right to provide substitute prize(s) of similar value should the specified prize(s) become unavailable for reasons beyond its control. Cash or credit alternatives will not be offered. None of the prizes are transferable.
  • 8. In the event of fraud, abuse, and/or an error affecting the proper operation of this Prize Draw, O2 reserves the right to end or suspend the Prize Draw; amend these terms & conditions; declare void the notification of winner(s); and/or to allocate available prizes by conducting a simple draw from all wrongly allocated winners.
  • 9. If any provision of these terms and conditions is held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
  • 10. The winner(s) may be required to participate in publicity connected with this Prize Draw and it is a condition of entry that the winner(s) agree to their name and general area of residence being made publicly available if they win.
  • 11. The names of the major winner(s) may be obtained by sending a signed handwritten request along with a stamped self-addressed envelope detailing your request to the Digital Self Service Team, Telefónica UK Limited, 260 Bath Road, Slough SL1 4DX, and marked with the name of the Prize Draw.
  • 12. Entrants’ data will be collected, stored and processed for the purposes of administering and assessing this Prize Draw. If a prize includes tickets to an event then for the purpose of administering the ticket allocation, O2 reserves the right to exchange information and data regarding tickets and applications with third party ticket providers and/or service providers.
  • 13. Travel subject to availability and must be completed before the date of expiry shown on the voucher (“Expiry”) and booked at least 8 weeks in advance and no later than 8 weeks prior to the Expiry. Travel in December excluded. Once confirmed, travel cannot be amended. Should the winner wish to extend their stay or bring additional guests, they can select to pay the additional supplement. Should individual elements of the trip be cancelled, for example due to poor weather or mechanical failure, then only that specific element will be refunded or rescheduled.
  • 14. O2’s decision is final and no correspondence will be entered into.
  • 15. O2 reserves the right to suspend, cancel or amend the promotion and/or review and revise these terms and conditions at any time without giving prior notice and by continuing to take part in the promotion subsequent to any revision of these terms and conditions, entrants shall be deemed to have agreed to any such new or amended terms.
  • 16. The Prize Draw is in no way sponsored, endorsed or administered by, or associated with, Facebook. By entering this Prize Draw, you are providing information to O2 and not to Facebook and you release of Facebook from any liability associated with this Prize Draw.
  • 17. This promotion is governed by English Law and is subject to the exclusive jurisdiction of the English courts.
  • 18. The promoter of this Prize Draw is Telefónica UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX (“O2”).