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Customer Service Surveys

No.1 network for customer service for the 7th time in a row. Ofcom.

O2 has been the winner or joint winner seven times in a row, in Ofcom's mobile provider category customer surveys as follows:

2009

Mobile – "Satisfaction with customer service" - O2 joint first.

2011 – Quarter 1 Survey

Mobile – "Satisfaction with customer service" - O2 joint first.

2011 – Quarter 3 Survey

Mobile – "Satisfaction with customer service" - O2 joint first.

2012

Mobile – "Satisfaction with customer service" - O2 first.

2013

Mobile – "Satisfaction with customer service" - O2 first.

2014

Mobile – "Satisfaction with customer service" - O2 first.

2015

Mobile – "Satisfaction with customer service" - O2 first.