Tariffs & bolt ons

Terms & conditions

1. Online Pay As You Go Talkalot terms - Applies to customers who joined up until 5 May 2006.

  1. midnight. At 00:00 every day your charge for UK calls to standard UK landlines (starting 01, 02 or 03) and calls to other O2 mobiles (excluding video calls) will revert to 25p for the first three minutes again. Calls initiated before 00:00 which continue beyond this time are charged at the previous day's rate. Use of the Talkalotmore call allowance does not count towards the first three minutes of the day.
  2. Pay As You Go Talkalot and Talkalotmore weekend rates apply Friday midnight to Sunday midnight.
  3. Unless otherwise stated, call rates include VAT and are quoted by the minute, charged by the second and rounded up to the nearest penny.
  4. Calls made in the UK to 0500, 0505, 055, 056, 080 and 082 numbers are charged at 15p/min at all times. 07744, 07755, 0844, 0845 & 0870 numbers are charged at 25p/min at all times. 0871 numbers are charged at 35p/min at all times.
  5. Minimum connection charge for calls to UK mobiles and standard UK landlines (starting 01, 02 or 03) is 10p during the first three minutes of calls each day then 5p thereafter. For all other calls the minimum call charge is 10p, excluding premium rate and calls to 07744 and 07755 numbers where a one minute minimum call charge applies. Minimum charge on both GPRS WAP and i-mode sessions is 1p. .
  6. Monthly allowances of Messages, Calls and Messages and Browsing are limited to the levels outlined in your chosen tariff per calendar month.
  7. Unused monthly allowances cannot be carried forward from one month to the next.
  8. Calls to Customer Service on 0844 809 0222 or short code 4445 are charged at 25p per call from your O2 mobile. Hours of opening 7am to 10pm Monday to Friday and 8am to 8pm Saturday and Sunday.
  9. Browsing used in excess of any inclusive allowance will be charged at the rates stated within tariff tables listed within O2 Online shop.
  10. Browsing rates, quoted by the MB, charged by the kilobyte and rounded up to the nearest penny when totalling.
  11. The ability to send picture messages and text messages requires a compatible handset.
  12. To obtain your monthly Messages or Calls and Messages and Browsing allowance you must top-up by at least £10 each month.
  13. You must have a minimum balance of 60 pence in order to initiate a GPRS WAP or i-mode session in the UK.

2. Online Messages Monthly Allowance

  1. If you have selected Talkalot with Messages you will receive 300 UK Message units each month providing you top up your calltime with at least £10 each month.
  2. Message units can be used to send texts, picture messages or a combination of both. One UK text uses one Message unit; one UK picture message uses three Message units.
  3. You must have a minimum of three Message units left in your inclusive Messages allowance to send a picture message. If you do not have enough Message units to send a picture message then you will simply be charged standard rate for sending this picture message. You will however be able to send text messages using the remaining Message units.
  4. Unused Messages units will not be rolled over from one month to the next.
  5. Text and picture messages sent in excess of your monthly allowance will be charged at your standard rate.
  6. Your monthly Online Messages allowance applies to use in the UK only

3. Online Calls & Messages Monthly Allowance

  1. If you have selected Talkalot with Calls and Messages you will receive 6000 UK Calls and Message units each month providing you top up your calltime with at least £10 each month. As any UK network anytime voice calls are charged on a per second basis, the 6000 Calls & Message units equate to 100 any UK network anytime voice minutes.
  2. Calls and Message units can be used to send texts, send picture messages, make any UK network anytime voice calls or a combination of all three. One UK text uses 60 Calls & Message units; one UK picture message uses 180 Calls & Message units; and one any UK network anytime voice second uses 1 Calls & Message unit. Therefore the 6000 Calls and Messages units equate to up to 100 text messages or up to 100 any UK network anytime voice minutes or up to 33 picture messages or a combination of all three until the 6000 units are depleted.
  3. Inclusive any UK network anytime voice calls are calls made in the UK to standard UK landlines (starting 01, 02 or 03) and all UK mobile networks. These calls exclude video calls, calls starting 05, 08, 07744 or 07755, calls to Voicemail 901, calls made from the UK to abroad, calls made whilst abroad, calls to premium rate numbers and mobile internet calls.
  4. You must have a minimum of 60 Calls & Message units left in your inclusive Calls & Messages allowance to send a text message. If you do not have enough Calls & Message units to send a text message then you will simply be charged standard rate for sending this text message. You will however be able to make eligible voice calls using the remaining Calls & Message units.
  5. You must have a minimum of 180 Calls & Message units left in your inclusive Calls & Messages allowance to send a picture message. If you do not have enough Calls & Message units to send a picture message then you will simply be charged standard rate for sending this picture message. You will however be able to make eligible voice calls using the remaining Calls & Message units.
  6. Unused Calls & Message units will not be rolled over from one month to the next.
  7. Text & picture messages sent and voice calls made in excess of your monthly allowance will be charged at your standard rate.
  8. Monthly Online Calls & Messages allowance applies to use in the UK only.

4. Online Browsing Monthly Allowance

  1. You will receive 1 MB UK Browsing each month providing you top up your calltime with at least £10 each month.
  2. Your Browsing allowance can be used for either GRPS WAP or i-mode.
  3. To use your free monthly Browsing allowance you must have a GPRS or i-mode capable handset and your SIM must be GPRS enabled.
  4. Use of i-mode services requires an i-mode handset.
  5. Unused Browsing units will not be rolled over from one month to the next.
  6. Monthly Browsing allowance applies to use in the UK only.

5. General

  1. Online customer service & online billing: Internet charges may apply at your Internet service provider rates.
  2. Text messaging from abroad (including Channel Islands and Isle of Man) will be charged at the foreign network operators prevailing rates for a text back to the UK.
  3. Inclusive text allowance includes standard rate person-person SMS in the UK only.

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