Business

Terms & conditions

Data roaming for business customers to 26 November 2014

  1. The £33.34 (ex VAT) spend cap is the default for data usage in Europe on any tariffs without O2 Travel.
  2. The £33.34 (ex VAT) spend cap is the default for data usage in the Rest of the World on all business tariffs.
  3. The £33.34 spend cap gives you 100MB in Europe or 50MB in the rest of the world, per billing month and the £100.00 spend cap gives you 300MB in Europe or 200MB in the rest of the world per month abroad.
  4. Customers who have an existing Data Abroad bundle will have the £33.34 spend cap applied once the bundle limit is reached.
  5. If you have reached the volume limit for the spend cap relevant to you the service will stop.
  6. If you want to continue to use the data service, you must contact Customer Services.
  7. Customers with the £33.34 spending cap who want to use more than 100MB/50MB roaming data, can contact customer service and request to be moved to the £100.00 spending cap option.
  8. Customers with the £100.00 spending cap who want to use more than 300MB/200MB roaming data, can contact customer service and request to use the data roaming service without any limit. Additional usage will then be charged at a daily rate of £33.34. This daily rate provides up to 50MB per day.
  9. Customers can move from the £33.34 option to the £100.00 option at any time, but can only move back from the £100.00 to the £33.34 option at the end of the monthly billing period.
  10. It will take up to 24 hours to make changes to your tariff option.
  11. You will receive automatic usage alerts when you use data abroad. The alerts will be sent when you first start using data, when you hit the spend cap, at 80% of the spend cap limit and when the limit is reached.
  12. If you change the spend cap you are using, it will take up to 24 hours for the usage alerts to show this. The usage alerts are a free service to help you manage your data usage. O2 does not accept responsibility for notifications which are not received for any reason. You are responsible for how much data you use.
  13. Unused allowances cannot be carried over into subsequent months.
  14. Only one spend cap option can be taken at any one time.
  15. O2 reserves the right to remove or vary any elements of the spend caps, including pricing. 30-days notice will be given by text message if we increase prices of the spend cap you are using.
  16. Use of data is subject to network coverage.
  17. Data usage is charged in 1KB increments. 1MB is 1,024KB. Charges are made only for data received and sent.
  18. Your normal Airtime, Tariff and Bolt On terms apply. See o2.co.uk/terms