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Using Group Chat

HIGHLIGHTS
  • Chat with 39 friends or colleagues at once
  • Free registration
  • Group Chat calls priced at your standard rate
  • More cost effective than making loads of calls
 

 
  • Group Chat is the quick and easy way to hold a meeting with more than two people at the same time, on the same line. In fact, up to 39 callers can join your call from any UK network or landline and from wherever they are in the UK or abroad
  • It saves making loads of calls and is more cost-effective
  • Group Chat is easy to set up. It costs nothing to register and once you've completed the one-off registration process, we'll give you a lifetime entry code
  • There's no monthly subscription, you just pay for your own call charges per minute
  • Group Chat is flexible. There's no need to pre-book and you can make a call at short notice and at any time of day or night

Getting started

To register for Group Chat you can either call us on 2244 free from your O2 mobile and select option 4 to register a password, or send a text to 2244 with the password of your choice. You can also register online:

Apply online via our web registration form

How to hold a Group Chat

  1. You'll need to tell everyone when it starts and give them your O2 mobile number. This is what they'll use as their entry code.
  2. Then as the host, you call 323 from your O2 mobile phone (or 07720 323 323 from a landline or other mobile network).
  3. Type in your entry code followed by # and record your name
  4. If callers arrive before you, they'll be put on hold and listen to music until you join the call.

How to join a Group Chat

  1. Dial 323 from your O2 mobile phone (or 07720 323 323 from a landline or other mobile network)
  2. Type in the host's mobile number as your entry code, followed by # and record your name

The Group Chat will only start once the host has dialled in. If you arrive before then, you'll listen to music until they join.

Pricing

  1. If you're on O2, calls are charged at 8p per minute, 24 hours a day
  2. If your not an O2 customer, calls are charged at your local rate
  3. Each caller pays for their own call charge and it doesn't cost you anything extra to be host or set up the call

Controls for everyone

Press... ...if you want to:
* 0 get help from the operator during the call
* 4 adjust the volume
* 6 mute/unmute the phone line; useful if you're somewhere noisy, like on a train

Controls for the host

Press... ...if you want to:
# # finish the call and get everyone else off the line

Further Help

If you need more help, speak to our Customer Services team on 2244.

 
 

 

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