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Social Media Team

Who we are


Between us, we represent O2 on the internet.



Gurus

What do we do? As an O2 Guru I try and make technology simple. Offering solutions, problem solving, giving help and advice. Ask me anything.

When I'm not online I...like to keep up to date researching the latest technology, playing with shiny gadgets and updating my social networks. I also enjoy going to gigs and seeing comedians live. Check out some of our videos on YouTube.


Jake

What do I do?Think of interesting, exciting and funny things to do and say that’ll get people involved with O2 on the web.

When I’m not online I... charge my phone and get back online.


Abs

What do I do? Connect, support and help our customers in any way I can, using all available social media channels. Put our customers at the heart of what we do and turn them into fans!

When I'm not online I...think of things which I can do online! I can’t really go in offline mode.


Chris

What do I do? Talk to our customers every day through all the social media channels, making sure you’re happy and doing what I can to help if ever you're not.

When I'm not online I... spend way too much time on my Xbox. At weekends, I transform from a couch potato into a DJ. Which is nice.


Nicola

What do I do? Add in my penny's worth on how people can engage with O2 in a creative way.

When I'm not online I...am working on an app that will get my baby daughter to sleep through the night...wishful thinking!


Andrew

What do I do? Keep an eye on competitions on O2Priority and generally help out when needed!

When I’m not online I… eat takeaway pizza and Sky Sports, easy.


Alex

What do I do? Try and spot where and how we should be talking to you, and that we’re doing it as well as possible.

When I’m not online I...am probably trying to pretend I’m not on the web when I am really. Or running.


Paul

What do I do?  Look for smarter ways to handle the conversations between us and making sure the right parts of our business know about your important issues.

When I’m not online I... Am usually doing something geeky with computers.  Either that or downloading yet another app for my phone


JP

What do I do? Think of interesting things to talk about and creative ways for people to get involved with O2. 

When I’m not online I...Eat fajitas, play Xbox and watch films.


Jodie

What do I do? Connect people to O2 Priority and the bands they want to see, and engage and support customers on our social media channels.

When I’m not online I... test home cooked recipes on brave friends, read as much as possible and see as many bands as I can.


Zoe

What do I do? I make sure our customers queries are answered in a quick and accurate manner while making our customers experience as enjoyable as possible.

When I’m not online... I’m playing my Xbox, eating Chinese food and visiting my friends and family.