1. Check for GPRS, EDGE or 3G access which you should see in upper case at the top of your screen. Alternatively, look for the letters G, F, 3G or H.
2. Check your email provider supports POP3 or IMAP by visiting their website. Some providers, like Hotmail and Yahoo, may require an upgraded subscription.
3. Your provider may also enable you to see your email in the browser on your phone. For example:
   • mobile.live.com/hm
   • m.yahoo.com
   • m.google.com/mail
4. To use the email options on your mobile instead, you'll need to add the settings from your provider's website. Note down the incoming and outgoing server addresses and port numbers, as well as your login name and password.
5. Now find the email settings area on your mobile. Some phones will have an email wizard while for others, including most standard Nokias, it will be under Options in the Messages menu.
6. If asked, Secure Password Authentication (SPA) is usually not required, while the option Server Requires Secure Connection (SSL) is required. However these vary by email provider.
7. If you're still not set up, check your spelling. Most errors are caused by typographical mistakes, missing dots or extra spaces. For more information on these, visit our forums for further help.

1. Check for GPRS, EDGE or 3G access which you should see in upper case at the top of your screen. Alternatively, look for the letters G, F, 3G or H.
2. Check the POP3/IMAP settings for your email provider by either visiting their website, or checking the email settings on your PC. For example, on Outlook this will be under Tools>Options>Mail Account.
3. Note down the incoming and outgoing server addresses and port numbers, as well as your login name and password.
4. Also make a note whether 'Secure Password Authentication' (SPA) and 'Server Requires Secure Connection' (SSL) is required. This is often no and yes respectively, however this varies by email provider.
5. Now find the email settings area on your mobile. Some phones will have an email wizard while for others, including most standard Nokias, it will be under Options in the Messages menu.
6. If you're still not set up, check your spelling. Most errors are caused by typographical mistakes, missing dots or extra spaces. For more information on these, visit our forums for further help.

1. You'll first need to confirm with your IT Manager that your email server is configured for Outlook Web Access (OWA) and allows POP3/IMAP access. If not, they'll be able to tell you which mobiles are compatible and how to set them up.
2. If your mobile comes with the BlackBerry Connect or Mail for Exchange software, you will still need to check with your IT Manager that the software is compatible with both the security and version of your email system.

To access your mailbox using POP3/IMAP:

3. Check for GPRS, EDGE or 3G access which you should see in upper case at the top of your screen. Alternatively, look for the letters G, F, 3G or H.
4. Check the POP3/IMAP settings for your email provider [link to: http://forum.o2.co.uk/viewtopic.php?t=5796] by either visiting their website, or checking the email settings on your PC. For example, on Outlook this will be under Tools>Options>Mail Account.
5. Note down the incoming and outgoing server addresses and port numbers, as well as your login name and password.
6. Also make a note whether 'Secure Password Authentication' (SPA) and 'Server Requires Secure Connection' (SSL) is required. This is often no and yes respectively, however this varies by set up.
7. Now find the email settings area on your mobile. Some phones will have an email wizard while for others, including most standard Nokias, it will be under Options in the Messages menu.
8. If you're still not set up, check your spelling. Most errors are caused by typographical mistakes, missing dots or extra spaces. For more information on these, visit our forums for further help.