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O2 Consumer

Mobile Landline Form

Please use this form if you need to make any amendments to your Mobile Landline service.

Please note SLA for changes to be completed is all changes made within 24 hours with exception Saturday and Sunday

All fields marked with * are compulsory.

Your name*:

Your O2 account number*:

Account contact name if different from above:

Your O2 contact number*:

Your Mobile Landline number:*

This is the mobile landline number you wish changes to be applied to.

Your email address*:

Account password or value of last invoice and date*:
(For Data Protection purposes)

Number to text confirmation on*:

or

Email to send confirmation to*:

Date of Query*:

What type of query do you need (tick appropriate):

Pick Up Group help

Add more users to the account

Manage Call Group

Port in a number from BT

Cancel Mobile Landline

Other Query

Pick Up Groups:

Provide details of users to be included in the call group:

Name*:

Email address*:

Mobile number of user*:

Add more users to the account:

Provide details of users that need adding to the account:

Name*:

Email address*:

Mobile number of user*:

Manage Call Group:

Type of query, choose from the drop down options:*

Add

Change

Remove

Provide details of individuals you want to add to a call group:

Name*:

Email address*:

Mobile number of user*:

Port In:

If you want to port in a number from BT please provide the number:

Telephone number:*

Cancel:

If you wish to cancel your Mobile Landline service please provide the number you wish to cease:

Telephone number:*

Other Query: