Get ready. Just two clicks and we'll show you how
You've got iPhone 4 on O2.
Before you get your new iPhone, get ready.
-
Download the latest version of iTunes to your computer.
-
Back up your iPhone to iTunes. If you need help backing up, O2 Guru TV can show you how.
-
Decide what to do with your old phone
-
Recycle it. Get cash to put towards your new iPhone. You can get a quote that's good for 14 days and send your old phone off when you get your new phone. Get a quote »
-
Pass It On. You upgrade to a new phone and give your old phone to a friend or family member. They get 12 month Simplicity Pay Monthly on O2. You each get £25 credit on your bill. Easy. Find out more »
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Before you Recycle or Pass It On, wipe your phone and take out your sim card. O2 Guru TV can show you how.
If you're on Pay & Go
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Join Pay Monthly and get a great value deal. Keep your number and your earned O2 Rewards. Find out more »
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From 14 October, iPhone 4S will be available to existing Pay Monthly and Business customers. We hope to offer iPhone 4S to our Pay & Go customers very soon. Register for updates to be the first to know when this will be.
You've got iPhone 3GS or an earlier iPhone on O2
Before you get your new iPhone, get ready.
-
Download the latest version of iTunes to your computer.
-
Back up your iPhone to iTunes. If you need help backing up, O2 Guru TV can show you how.
-
Decide what you're going to do with your old phone
-
Recycle it. Get cash to put towards your new iPhone. You can get a quote that's good for 14 days and send your old phone off when you get your new phone. Get a quote »
-
Pass It On. You upgrade to a new phone and give your old phone to a friend or family member. They get 12 month Simplicity Pay Monthly on O2. You each get £25 credit on your bill. Easy. Find out more »
-
-
Before you Recycle or Pass It On, wipe your phone and take out your sim card. O2 Guru TV can show you how.
-
Decide when to get a micro sim. You'll need one for iPhone 4 and newer.
If you're on Pay & Go
-
Join Pay Monthly and get a great value deal. Keep your number and your earned O2 Rewards. Find out more »
-
From 14 October, iPhone 4S will be available to existing Pay Monthly and Business customers. We hope to offer iPhone 4S to our Pay & Go customers very soon. Register for updates to be the first to know when this will be.
You've got another phone on O2.
Before you get your new iPhone, get ready.
-
Back up your phone and its contents. Go to O2 Guru TV and search 'back up' for a list a videos on how to do this. If you don't see your phone, ask an O2 Guru in your nearest shop.
-
Decide what to do with your old phone.
-
Recycle it. Get cash to put towards your new iPhone. You can get a quote that's good for 14 days and send your old phone off when you get your new phone. Get a quote »
-
Pass It On. You upgrade to a new phone and give your old phone to a friend or family member. They get 12 month Simplicity Pay Monthly on O2. You each get £25 credit on your bill. Easy. Find out more »
-
-
Before you Recycle or Pass It On, wipe your phone and take out your sim card. O2 Guru TV can show you how.
-
Decide when to get a micro sim. You'll need one for iPhone 4 and newer.
If you're on Pay & Go
-
Join Pay Monthly and get a great value deal. Keep your number and your earned O2 Rewards. Find out more »
-
From 14 October, iPhone 4S will be available to existing Pay Monthly and Business customers. We hope to offer iPhone 4S to our Pay & Go customers very soon. Register for updates to be the first to know when this will be.
You've got iPhone 4 and you're joining O2 from another network. Welcome!
From 14 October, iPhone 4S will be available to existing Pay Monthly and Business customers. We hope to offer iPhone 4S to customers wanting to join O2 very soon. Register for updates to be the first to know when this will be.
Before you get your new iPhone, get ready.
-
Download the latest version of iTunes to your computer.
-
Back up your iPhone to iTunes. If you need help backing up, O2 Guru TV can show you how.
-
Decide what to do with your old phone
-
Recycle it. Get cash to put towards your new iPhone. You can get a quote that's good for 14 days and send your old phone off when you get your new phone. Get a quote »
-
Pass It On. You upgrade to a new phone and give your old phone to a friend or family member. They get 12 month Simplicity Pay Monthly on O2. You each get £25 credit on your bill. Easy. Find out more »
-
-
Before you Recycle or Pass It On, wipe your phone and take out your sim card. O2 Guru TV can show you how.
-
If you decide to Pass It On, make sure you get your old phone unlocked by your current network.
-
Keep your number when you join us. It's easy - just request a PAC (Porting Authorisation Code) from your current network, give it to us and we'll do the rest. Once you get your new phone, fill in this form.
You've got iPhone 3GS or an earlier iPhone and you're joining O2 from another network. Welcome!
From 14 October, iPhone 4S will be available to existing Pay Monthly and Business customers. We hope to offer iPhone 4S to customers wanting to join O2 very soon. Register for updates to be the first to know when this will be.
Before you get your new iPhone, get ready.
-
Download the latest version of iTunes to your computer.
-
Back up your iPhone to iTunes. If you need help backing up, O2 Guru TV can show you how.
-
Decide what to do with your old phone
-
Recycle it. Get cash to put towards your new iPhone. You can get a quote that's good for 14 days and send your old phone off when you get your new phone. Get a quote »
-
Pass It On. You upgrade to a new phone and give your old phone to a friend or family member. They get 12 month Simplicity Pay Monthly on O2. You each get £25 credit on your bill. Easy. Find out more »
-
-
Before you Recycle or Pass It On, wipe your phone and take out your sim card. O2 Guru TV can show you how.
-
If you decide to Pass It On, make sure you get your old phone unlocked by your current network.
-
Keep your number when you join us. It's easy - just request a PAC (Porting Authorisation Code) from your current network, give it to us and we'll do the rest. Once you get your new phone, fill in this form.
You've got another phone and you're joining O2 from another network. Welcome!
From 14 October, iPhone 4S will be available to existing Pay Monthly and Business customers. We hope to offer iPhone 4S to customers wanting to join O2 very soon. Register for updates to be the first to know when this will be.
Before you get your new iPhone, get ready.
-
Back up your phone and its contents. Go to O2 Guru TV and search 'back up' for a list a videos on how to do this. If you don't see your phone, ask an O2 Guru in your nearest shop.
-
Decide what to do with your old phone
-
Recycle it. Get cash to put towards your new iPhone. You can get a quote that's good for 14 days and send your old phone off when you get your new phone. Get a quote »
-
Pass It On. You upgrade to a new phone and give your old phone to a friend or family member. They get 12 month Simplicity Pay Monthly on O2. You each get £25 credit on your bill. Easy. Find out more »
-
-
Before you Recycle or Pass It On, wipe your phone and take out your sim card. O2 Guru TV can show you how.
-
If you decide to Pass It On, make sure you get your old phone unlocked by your current network.
-
Keep your number when you join us. It's easy – just request a PAC (Porting Authorisation Code) from your current network, give it to us and we'll do the rest. Once you get your new phone, fill in this form.
Catch up on earlier updates

Be the first to know
Simply sign up and we'll email news plus exclusive O2 updates, straight to you.
» See more
Which iPhone 4S and tariff will you choose?
Everything you need to know about who can buy, how to buy, where to buy.
» See more
iPhone 4S is for existing O2 customers on 14 October
Everyone wants one, so we're looking after our existing customers first. Get all the details in our FAQ.
» See more
Turn your old phone into cash
Get up to £260 cash with O2 Recycle. Or Pass It On to someone and we'll reward you both.
» See more
Tips on how to get ready for iPhone 4S
Use our handy tool for a checklist of what you need to do before launch day.
»See more
Do you need a micro sim?
If you have iPhone 3G, iPhone 3GS or another phone, you'll need to sim swap to a micro sim.
» See more
Upgrade to iPhone 4S online
For a limited time, existing Pay Monthly customers can upgrade online to iPhone 4S. You'll have to be quick.
» UpgradeWhy O2?
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» Priority Moments
Exclusive offers and experiences nationwide, straight to you.
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» O2 Gurus
Any question answered, O2 Gurus are here to help.
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» O2 Recycle or Pass It On
Two great opportunities for you, your old phone and our planet.
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» Upgrade early
Upgrade early to get that shiny new phone.
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» A Fair Deal
Existing customers always get our very best deals when they stay.
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» Just for Business customers
If your phone is faulty, we'll replace it for you in 24 hours.
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» UK Customer Service
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» Our Network
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