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Email setup

 

 

The iPhone supports POP3, IMAP4 and Exchange Email. It's easy to set up, just follow the instructions below.

Email Setup for POP3 and IMAP4

  1. If this is the first account you're setting up on the iPhone tap Mail directly. Otherwise, from the Home screen choose Settings > Mail > Accounts > Add Account
  2. Choose your email account type. For setting up email to work with your (mt) Media Temple service choose Other
  3. Select server type - IMAP or POP, and enter account information
  4. Name - Enter your name
  5. Address - Enter your email address
  6. Description - Enter a name for the email account

    7. Incoming Mail Server

  7. Host Name Check the link below for the correct format (if required)
  8. User Name - Check the link below for the correct format
  9. Password field Enter your account password

    10. Check incoming mail server settings

    Outgoing Mail Server (SMTP)

  10. Host Name - Check the link below for the correct format
  11. User Name - Check the link below for the correct format (if required)
  12. Password - Enter your account password
  13. Tap Save

    14. If you've setup a POP3 account you'll now see the message 'Verifying POP account information'

  14. Tap Yes to the question, 'Cannot Connect Using SSL. Do you want to try setting up the account without SSL?'
  15. Tap Save
  16. This process may loop around about 2 or 3 times before a connection is made. This process could take a few minutes

Check outgoing mail server settings

If you've used IMAP settings, you'll also need to follow these additional steps:

  1. Download the Inbox folders such as the Sent Items, tap Settings > Mail
  2. Select your account
  3. Tap Advanced
  4. In the IMAP Path Prefix enter INBOX (all capital letters)

We recommend you use your own ISP Outgoing server with your ISP username and password. However if your ISP doesn't support this you can use smtp.o2.co.ukand if your device has an option for a username and password for the Outgoing Server you should enter your full o2.co.uk email address and o2 password. Your o2 email address is the username you set up - e.g. joe.bloggs becomes joe.bloggs@o2.co.uk

You can use the iPhone 3G to access your business email, calendar and contacts using Microsoft Exchange ActiveSync*. All your emails, calendar invites and contacts are sent directly to your iPhone 3G with no need to log on to an email account each time.

If you want to set up your e-mail and calendar using Microsoft Exchange ActiveSync, you'll need to ensure that you have the following minimum system specifications:

  • Microsoft® Windows® 2000 Server with Service Pack 4 (SP4) or Microsoft® Windows
  • Server™ 2003 with Service Pack 1 (SP1) (recommended)
  • Microsoft® Exchange Server 2003 SP2 (includes Exchange ActiveSync) or 2007
  • Microsoft® Exchange ActiveSync® Mobile Administration Web tool
  • Microsoft Windows Mobile 5.0-based devices that have the Messaging and Security Feature Pack
  • Active Directory® directory service
  • Internet Information Services (IIS) 6.0

Then to set up your e-mail follow these simple steps.

  • Step 1 - Upgrade Front-End Server to Exchange Server 2003 SP2
  • Step 2 - Update All Servers with Security Patches
  • Step 3 - Protect Communications between the Mobile Devices and your Exchange Server
  • Step 4 - Protect Communications between the Exchange Server and Other Servers
  • Step 5 - Install and Configure an ISA Server 2004 Environment or Other Firewall
  • Step 6 - Configure Mobile Device Access on the Exchange server
  • Step 7 - Install the Exchange ActiveSync Mobile Administration Web Tool
  • Step 8 - Manage and Configure iPhones

If you don't want to use Microsoft Exchange Activesync, your iPhone 3G will support most industry standard IMAP or POP mail systems.

More information for setting up your email from O2 and Apple

 

*Subject to your company's IT infrastructure, permissions & policies.

 
 

 

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