O2 Drive app
If you get a new phone, you won’t lose all your saved journeys and data. You just need to download the app again and sign in with the same My O2 username and password.
When you open the app, your perks will be shown on your homepage. Just click on the one you like and follow the prompts to redeem it.
Journey and driver scores
Deleting journey information
O2 Drive customers can exclude journeys where they were a passenger or using another mode of transport within Settings, and Journeys. O2 Drive - Box on Board customers cannot exclude journeys, if you believe your box is faulty, contact us on 0330 018 0802
Hiding journey information
You can hide your score within Settings, and Display Driving Data. You can also unhide this at any time.
We'll make sure the work to be carried out is necessary and guarantee parts and labour for 12 months. We even get you a discount, so you save money and get peace of mind.
To use Car Assistant, simply click to call from the O2 Drive app, or dial 0800 7818092.
How does it work?
Simply call the Car Assistant team and tell them what you need. They'll give you an indicative quote for the cost of the work and, if you want to proceed, they'll find you the most suitable garage in the postcode that suits you. Don't worry, we won't let the garage do any more work than agreed. If there is an additional cost we'll contact you to let you know and won't go ahead until you say so.
Car Assistant is provided by CLM Fleet Management on behalf of O2 Drive. CLM is a specialist in managing car servicing, maintenance and repairs.
Problems with Car Assistant
If you've got any complaints or issues with Car Assistant, call the team on 0800 781 8092.
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