Responsible business: The planet, the community and you

What's O2 doing to look after the environment?

Our biggest impact is energy. We want to use less of it. And make power from renewable sources a bigger part of what we do use. Of course, energy efficiency is important, helping us move closer to being a truly sustainable business. We're also working hard to reduce waste at source and make use of it as a resource.

O2 Recycle.

We lead the mobile sector in the recovery and recycling of used handsets. We process and recover electronic waste in line with regulations. Precious and other metals are reclaimed during the recycling process. Packaging doesn't go to landfill: it's either recycled or incinerated for energy creation.

Eco rating.

We're the first network in the UK to share information about the social and environmental impact of the mobiles we sell. That helps you make more informed choices. Think of it as a 'Fairtrade' style grading for your phone!

ISO 14001.

Our ISO 14001 environmental management system is consistently praised by our BSI auditors.

Energy.

We were the first mobile operator to achieve the Carbon Trust Standard for carbon reductions. Not just now, but year on year.

Tomorrow's workspace.

Moving to our new headquarters in Slough has helped us reduce our impact on the environment.

Compliance with environmental legislation.

We comply with UK environmental legislation in areas like environmental protection, batteries, waste electrical and electronic equipment, use of hazardous substances, and hazardous waste. More than that, we're driving our supply chain to go beyond compliance with regulation and deliver real leadership.

Supply chain.

We're helping our suppliers minimise the impact of their activities. Just a couple of examples: we're sourcing recycled paper for all our marketing material, and working on energy-saving programmes with major network equipment suppliers.

To find out more about how O2 can work with your business, request a call back.

What's our approach to social responsibility?

Our activities have a social impact. We want to make sure it's a positive one. We want to bring the benefits of mobile communications and the internet to as many people as possible. Without ignoring the associated privacy risks and the possibility of social exclusion. And although we want to provide best value, we take social and environmental factors into account when working with our suppliers. And we want to give something back to the wider community.

Equality and diversity

We know the success of a business depends on its people. We want to build a workforce that reflects the diversity of our customers. We comply with international, European and national regulation and voluntary codes of practice. And work hard to create an environment where everyone has an equal chance to succeed.

Think Big for Young People

Funding, training and support to help people aged 13-25 get their projects off the ground. O2 Learn is Britain's biggest classroom with a library of revision lessons from the best teachers in the country.

Accessible services

At O2 we want to make sure everyone can get connected.

Children and mobile phones

We've teamed up with Childnet to work on ways to help protect children. That means making mobiles a worry-free zone for parents, teachers and anyone else looking after children.

Supply chain

We work with our suppliers to make sure social factors are considered at every stage of the supply chain. These include labour standards, health and safety and business ethics. We ask our suppliers to comply with our own policies and standards. And encourage them to apply similar principles to their own buying decisions and processes.

Social enterprise

We work with social enterprises and support the remarkable work they do: achieving social change, contributing to the economy and creating employment.

To find out more, contact your Account Manager or request a call back.

How can O2 help your organisation be more sustainable?

Many of our products and services already help conserve energy resources and improve quality of life. We go on developing products and services that do less harm to the environment and help our customers to be greener.

Flexible working

Solutions like emailing, texting, homeworking and teleconferencing all reduce the need to travel and the use of finite natural resources. But each organisation is different and it can be hard to know where to start. We're ready to share our insight and experience with you to help you get it right.

Business text

An effective, efficient and low-cost way of talking directly to your customers and employees.

Eco rating

Information about the social and environmental impact of our mobiles to help you make informed decisions.

O2 Recycle

We operate an easy-to-use recycling scheme for enterprises. It pays you or your chosen charity for your old phones, and recycles or disposes of them in a secure and environmentally friendly way.

E-service and paperless invoicing

My O2 Business provides secure and convenient online access to your account and invoices.

Smart metering

Smart meters help control energy use. O2 is a leader in this technology. We can help you design solutions to reduce carbon emissions and save money.

To find out more about how O2 can work with your business, request a call back.