Other business areas : Meeting your needs with innovative solutions
We're experts in communication. And we keep an eye on trends in the market. We're always looking for new ways to meet your needs with solutions that make best use of our knowledge, experience and technology. Clever stuff to make your life easier. Help you operate more cost effectively. Get closer to your customers. Inspire your people.
Take a look at what we offer.
O2 is a Buying Solutions supplier, so you know you can trust us to deliver great value. Not only do we have 22m mobile customers, we also have the expertise to deliver ICT solutions to help drive Transformational Government.
A managed BlackBerry solution is helping council employees manage their days better, be more responsive and improve the service they deliver to customers. There's greater transparency and faster decision-making across the whole organisation."O2 has a particularly different approach to understanding our needs. There is a real partnership in terms of delivering mobile technology support rather than a classic vendor relationship," says Ellis Cooper, Head of ICT at Merthyr Tydfil Borough Council.
Find out more about Public Sector, call our dedicated Public Sector team on 0800 955 5590, or email us at publicsectorteam@o2.com.
Text and interactive communications
Most people are never without their mobile or smartphones. Take advantage of this shift in behaviour with O2's smart, quick and cost-efficient ways to help you interact with customers and employees, individually or using broadcast messages.
Find out how Lloyds TSB is improving customer loyalty with an O2 service that lets them send texts to help customers manage their finances.
Our solutions can be integrated with your existing systems to become a key part of your communications channels. You'll be able to improve marketing effectiveness with targeted promotions. Reduce operational costs with delivery alerts. And spend less by switching from paper to digital.
Find out more about Business Text here or contact us at businesstext@o2.com.
Machine to machine
Need to monitor equipment that's far away or hard to reach? Update machines remotely? Track a fleet of vehicles? Our machine to machine (M2M) solutions can help. We work with expert partners to develop specialist applications that transfer information directly from one machine to another.
Property maintenance company T Brown Group uses the Masternaut GPS tracking solution from O2 to monitor and allocate work to its 250 operatives throughout the day, ensuring the Group meets its contractual targets.
"With the old paper system operatives had to stop what they were doing to document progress, which wasn't the best use of their time. Now they can take on far more of the work they do best, and we can manage their workloads for them and update customers quickly of any changes," says Tim Stanley, ICT Director at T Brown Group. To find out more, talk to your Account Manager or request a call back.
Professional Services
Professional services providers need to be responsive to their clients, keep client information secure, and be highly contactable. At O2, we're there for you at every point, with communication, collaboration, remote access and productivity solutions. Our business and technical specialists will work with you to help you align your communications strategy to your business objectives and design solutions that join up your communications and IT.
International law firm Davies Arnold Cooper was so pleased with O2's mobile service it switched its landlines to O2 as well. It now has the simplicity of a single supplier relationship and a single invoice for landlines and mobile.
"It's always easier having a single point of contact, and the dedicated team that we have assigned to us are always on the ball," says Stuart Cowell, IT Operations and Service Delivery Manager at Davies Arnold Cooper.
To find out more, talk to your Account Manager or request a call back.
Raise awareness of your brand with O2 Media as part of your wider planning strategy. We use market-leading customer insight to help you reach out to the right people at the right time with targeted messages and special offers – from mobile display advertising to direct text and email communications.
And it works. Pizza Hut saw an 85% uptake in their vouchers. Starbucks had 93% brand recall after people received location-based messaging. Diageo identified key social influencers and got a 37.5% response rate.
To find out how we can start a conversation between you and our 22 million customers, contact us.
As the health sector faces increasing demand on its resources, O2 Health is helping NHS and private organisations deliver better care, more efficiently – spending less time on paperwork and more time with patients.
Midwives at Portsmouth Hospitals Trust are using a digital pen and paper solution for secure remote note-taking, halving the time they spend on administration and enabling them to spend more time with each mother.
"We have designed an ICT solution to fit round the way midwives work rather than asking them to adapt to an ICT solution. We have freed up 'time to care' equivalent to five full-time midwives, and the solution will have paid for itself within the first year," says James Barkshire, Senior Desktop Engineer at Portsmouth Hospitals Trust.
To find out more, check out our webpages, call us on 0800 955 5590 or email us at health@o2.com.
O2 Wifi creates a platform that enables venues to engage more effectively with their customers. By offering your customers a first class wifi experience for free, we can give you deep, insightful analysis of who they are. We help you market your products and services to them in new and refreshing ways.
We've developed an easy way for consumers to stay on top of their cash using their mobiles to load, spend and track money. Smart, simple, and with lots of potential applications for businesses, like contactless payments.
To find out more, check out our website or speak to your O2 Account Manager.
Welcome to O2 Wholesale. There are many reasons why partners choose to work with us, not least because of our award-winning fixed and mobile networks, our unrivalled partner support and our team of experts. As one of the major carriers in the UK, we work with some of the largest and most respected aggregators in the industry. We offer you both fixed and mobile services from the same supplier, so providing you with truly joined up wholesale communications.
For further information contact us.
