Managed solutions

Managed WAN

Is your network doing a good job of supporting your organisation? Can it cope with new applications, increasing volumes of data and video, and the rise of cloud computing? Is it ready to support changing work patterns, as more people work from home or use mobile devices?

We understand what it's like to manage enterprise networks in a rapidly changing world. And how critical the network is to any large organisation. We'll work with you to figure out how to optimise your WAN and, ultimately, transform it. Not just to meet your current business needs, but looking ahead to the future, too. We've got solutions based on Ethernet, MPLS and the internet. And the skills to help you converge voice and data onto a single network.

Managed LAN

Do you need to extend your LAN? Update it to support new applications? Kit out new offices? Are you looking for expert advice and practical help with wireless networking?

O2 can design, install and manage your LANs. We'll help you work out whether wired or wireless is best for you. We offer speeds up to 10Gbps. With security and authentication taken care of. And we'll configure your LAN so that critical traffic, like voice and video, takes priority over the rest. If you opt for a wireless LAN, we'll also set up your wireless hotspots.

Managed PBX

If you're looking for someone to manage your PBX, we have experts on hand who can help.

As you'd expect, we can do much more than just take over monitoring and managing your PBX for you. Managed PBX gives you an ideal, low-risk route to IP telephony. Ultimately, we can make it part of your unified communications solution through integration with Microsoft OCS and Lync – helping you join up your people right across the enterprise.

Managed IP Telephony

Looking to take advantage of the flexibility and cost-efficiencies of IP telephony?

Our managed solution is based on an IP PBX that's hosted by us or located at your site. The IP PBX provides call control and routing. There's a wide range of IP phones to choose from to suit different business roles and user profiles. And depending on your needs, we can provide resilience and disaster recovery options too.

Managed Contact Centre

We offer a choice of managed contact centre solutions that can be hosted by us or located at your site.

Setting up a 20-person service desk within one of your offices? Establishing a multi-site contact centre with hundreds of agents? We can provide an efficient, reliable solution for routing calls and optimising call handling. We can handle integration with Active Directory, customer relationship management (CRM) systems, interactive voice response (IVR), automatic speech recognition (ASR) or multichannel services to meet your needs.

Managed Security

Are you keen to give suppliers, partners, customers and mobile users access to corporate resources, but worried about the security implications?

We can implement infrastructure security to control access to and from your network and protect internal resources from security threats, so you can work more closely with trusted third parties. Mobile user security lets you extend your security policies beyond your corporate network, and protect your users' devices and the data stored on them. So you can make your business more agile without compromising on security.

Managed Firewalls

Our managed firewalls will protect your network from unauthorised access and external threats.