Our leadership team

Meet the people behind everything we do

  • Gavin Franks

    Gavin Franks

    General Manager for Enterprise

    Before he became Enterprise General Manager, Gavin led our business development opportunities, for example, leading the creation and launch of O2 Wifi. He's got a background in Finance, both at O2 and before that at BT.

    I lead the enterprise team to deliver the best possible experience to our customers, every time. My focus is on getting insight directly from our customers to make sure we support them to grow and service their own customers better with our digital services.
  • Billy D'Arcy

    Billy D'Arcy

    Managing Director, O2 Public Sector

    Billy runs O2's public sector business in the UK. He's passionate about developing the teams that drive our customers' success.

    Digital services hold the key to helping the public sector make crucial savings – whether through policies and devices to empower staff to work more flexibly, or a mobile app to make it easier for local authorities to engage with communities. We help our public sector customers tackle some of their toughest challenges, by putting digital services at the heart of every solution.
  • Neil Harvey

    Neil Harvey

    Head of Business Services

    Neil is responsible for delivering great customer service for all our business customers. He has over 20 years' experience in the communications industry and previously worked in credit and risk management as well as managing IT support, business planning and workforce scheduling for O2's Voice and Retail teams.

    I understand how important it is for customers to have the information and support they need to run their organisation, when they need it. And it is my goal to improve how we do that every day.