O2

Having the ability to access your emails and company systems on the move can help you and your employees become more productive than ever before. But did you know that you can also use your mobile office to gain increases in efficiency and profitability in key business areas?

Working in conjunction with O2's key partners, we can enhance your mobile data solution to offer you even greater value in the following areas:

Workflow management
Real-time* communication
Field force automation
Sales force automation
Health and safety
Mobile ticketing and coupons

Workflow management

Our mobile workflow management solutions allow you to manage your back office operations even when you or your employees are out of the office. By giving you a faster and more accurate flow of information, our solutions can help you:

• Manage your mobile workforce more effectively. Monitor individual workloads, allocate jobs instantly*, track the location of your employees and more.
• Improve productivity and profitability. With real-time* access to your company systems, your mobile workforce will have the information they need to close sales and answer customer queries without going back to the office. You'll also enable your employees to be more productive by allowing them to update company files on the road.

What's more, our workflow solutions can also be integrated with other O2 services like satellite navigation to help your company become even more efficient.

To find out more, contact your Account Manager or request a call back.

Real-time* communication

You may be out of the office, but that doesn't mean you have to be out of touch. Our mobile data and email solutions can give you enhanced access to tools from your email to your full company network when you're on the move. That's why organisations like Wolseley and Islington Council have turned to O2 for effective, real-time* communication that's truly mobile.

To find out more, contact your Account Manager or request a call back.

Field force automation

Field force automation tools allow you to manage your company's remote workers more effectively. And by doing so, they help you improve your customers' overall experience with your company.

With field force automation, you'll be able to:

• Optimise job scheduling. Allocate jobs to staff members by expertise and location.
• Give your back office staff and customers visibility of the progress of their jobs. Increase accountability and customer satisfaction by allowing stakeholders to track the status of individual jobs and see when they've been completed.
• Capture customers' signatures electronically when jobs are completed. Creates an automatic audit trail and enables you to invoice for completed jobs faster.
• Manage company assets more effectively. Track stock usage by job or on an overall basis to give you more control.
• Combined vehicle and job tracking. Allows you to manage your scheduling, workload and mobile assets more effectively.

See how our field force automation tools helped Wolseley and Transport For London.

To find out more, contact your Account Manager or request a call back.

Sales force automation

Improve your customer service and profitability by giving your sales force access to the latest information when they're on the move. Our sales force automation tools give your employees access to real-time* information about your customers and resources to help them improve their conversion rates.

By allowing your sales staff to update your company systems when they're on the move, our sales force automation tools also allow them to spend less time returning to the office to complete administration and more time doing what they do best.

To find out more, contact your Account Manager or request a call back.

Health and safety solutions

Health and safety is of paramount importance to every company.

• Our solutions can help you stay compliant and meet your regulatory requirements as effectively as possible.
• Using a centralised server, we can help you to keep your vital records safe and enable you to receive and access them in real-time*.
• What's more, they'll be time and date stamped, with the option of taking photographic evidence, to give you a clear audit path.

Our lone worker applications can assist you to keep employees who work alone or in potentially dangerous situations safe.

We can also mobilise your business processes and systems, so that if a serious incident takes place your company can continue operating.

To find out more, contact your Account Manager or request a call back.

Mobile ticketing and coupons

Say Goodbye to the costs and logistical issues associated with the production and delivery of paper tickets and coupons. Our solutions eliminate print and postage costs, reduce fraud and make life easier for your customers.

Deliverable to any mobile handset as SMS, MMS or EMS, mobile ticketing and coupons offer companies a cost effective way of interacting with customers. We should know. Our O2 Wireless Festival depends on it.

To find out more, contact your Account Manager or request a call back.