Cookies on O2 websites

Cookie policy

We use cookies on both our main website at www.o2.co.uk and our online shop at www.o2.co.uk/shop This page explains what each cookie does and why we use it.

These cookies are essential to making our online services work properly. If you do want to disable these cookies you can do this in your browser settings but you might not be able to use some of our online services.

Cookies on O2 websites
Cookie name What do we use it for? o2.co.uk o2.co.uk/shop
__utma We use this cookie to help us count how many people visit our websites. It's usually set the first time you visit a site. If you delete it (for example by deleting all cookies in your browser settings) then a new one will be set the next time you visit. yes yes
__utmb We use this cookie to count and measure "user sessions" – that is, individual visits to our site, which may include several different pages or areas of the site. If you don't do anything for 30 minutes, this cookie expires and a new cookie is set when you begin using the site again. yes yes
__utmc We don't use this cookie any more: you can delete it if you want to but there's no risk in leaving it set. no no
__utmz This cookie records how people arrive at our site – for example, from an advertisement campaign or using a particular search engine. We use this information to measure how effective our online advertising is and to look for ways to improve navigation between our own pages. yes yes
alreadyVisitedOnce This cookie tells us if you've visited our site before. no yes
ASPSESSIONIDASBQCCRC This cookie stores an ID number each time you visit our website. no yes
C2 We use this cookie to identify your web browser – but not you – each time you visit one of our websites. If you use several browsers or several computers, each one will have a different version of this cookie. no yes
CMAVID
CoreID6
These cookies give us more information about how people move around our websites. They tell us things like:

–Which journeys through our site are most important.
– Which products and special offers are most popular.
– Whether new tools and features are making our site easier to use.

If there are any places where people are finding our site difficult to use. We use this information to improve our online services.
yes yes
cmTPSet This cookie records whether our website knows which browser and type of device you're using. This helps us to tailor our sites to work on a wider range of screen sizes, software and devices. yes yes
HumanClickKEY
LivePersonID
HumanClickSiteContainerID_53115291
We use these cookies to make our live chat help services work properly. The information they collect is anonymous and doesn't include any personal information about who you are. no yes
TMS
TMP
LGP
These cookies tell us how people found our website and where they came from. We use this information to pay some commercial partners who point people to our site. yes no
userLocale We use this cookie to tell us which country you're in. This information comes from your browser and helps us to do things like displaying the correct time and giving prices in your local currency. yes yes
AA002
MUID
These cookies are set when someone visits our site from an advertisement. They help us to track how effective our online campaigns are. yes yes
ACID This cookie records visits to our site from advertisements displayed on AOL pages. no yes
GTC We use this cookie to remember what you've looked at on our site and whether you're already a customer (we never store personal information in a cookie though). This helps us show you things you'll find useful – for example, if you're a pay monthly customer we'll make it easier to find help about your bill. yes no
s_pers This cookie collects information about how people use our websites. We use this anonymous data to help us improve our services. no yes
flashtalkingad1 This cookie records how people arrive at our site – for example, from an advertisement campaign or using a particular search engine. We use this information to measure how effective our online advertising is and to look for ways to improve navigation between our own pages. These cookies can be used to provide users with more relevant ad messages. yes yes
mbox Occasionally we run tests on o2.co.uk to see which menus, links, banners and content works the best. We do this using something called A/B testing (or multi-variant testing). This means that some people are offered different content as a test and some aren't. This cookie is part of this test method and is designed to offer customers tailored content and relevant offers. yes yes
sc.UserId
sc.Status
sc.ASP_NET_SESSIONID
sc.ASP_NET_SESSIONID
SessionCamTestCookie
These cookies are used to track mouse clicks, mouse movements, page scrolling and interactions with forms. The data is stored and used for aggregated and statistical reporting, we use this information to improve our website. yes yes
AMCV This cookie is used by our web analytics software to track the time and date of your visit and then gives you a unique ID. It contains no personal information yes yes
gpv_pn This cookie is used by our web analytics software to track the previous page visited on o2.co.uk yes yes
s_sessionCam This cookie is used to help tie together data from our two analytics tools. yes yes