International

Help with roaming and calling abroad

Going abroad in Europe

No need to switch off data roaming. You’ll pay just £1.66 (ex VAT) for each day you use data, make calls and send texts in Europe with O2 Travel.

For regular travellers, our Rest of the World pass lets you take your data allowance wherever you go for 30 days.

O2 Travel

What's O2 Travel and how does it work?

With O2 Travel you’ll pay just £1.66 (ex VAT) for each day you make calls, send texts and use data in Europe. Your daily charge of £1.66 applies from midnight to midnight UK time.

For data there's no upper usage limit, but traffic management steps apply after you use 50MB of data.

For calls and texts, you can continue to join those conference calls and text your team, but there is a fair usage policy of 120 minutes and 120 texts a day.

What triggers a £1.66 (ex VAT) charge on O2 Travel?
The £1.66 charge will be triggered automatically when you make a call to other O2 Travel destinations including the UK, or when you send a text or use data.
How do you opt in?

To opt in to O2 Travel simply text TRAVEL to 23336.

What happens when you reach 50MB of data?

We'll send you an alert when you’ve used 50MB of data in a day:

‘Just to let you know you’ve used 50MB from your O2 Travel daily allowance. You can still use O2 Travel, including your inclusive texts and calls, but data speeds might be a bit slow until you get your new allowance at midnight UK time.

If you want to keep using data at the same speed, text MOREDATA to 23336. This will reset your daily allowance and you'll be charged another £1.66 ex VAT, which lasts until midnight that day (UK time)’

What appears on my bill?

Charges will show up as O2 Travel on your bill

What countries does O2 Travel cover?

O2 Travel is available in most European and related countries:

  • Austria
  • Belgium
  • Bulgaria
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • French Guiana
  • Germany
  • Gibraltar
  • Greece
  • Guadeloupe
  • Guernsey
  • Hungary
  • Iceland
  • Ireland
  • Isle of Man
  • Italy (including Vatican City State)
  • Jersey
  • La Reunion
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • Martinique
  • Monaco
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland

For more details, go to our O2 Travel page

What’s excluded from my O2 Travel daily charge?

Your daily rate of £1.66 for O2 Travel excludes calls to countries outside of the selected O2 Travel destinations or the UK, premium charged texts received and picture or video messages.

How do you opt out?

To opt out of O2 Travel, please call business customer services on 8002.

What happens if you exceed the minute and text fair usage policy?
A daily charge of £1.66 will be applied automatically on the days that you use data, make calls or send texts in selected destinations. This single daily charge is subject to a fair usage policy of 120 outbound texts per day and 120 outbound minutes per day within Europe and back to the UK only (the “FUP”). You will be sent a text message notifying you if you have exceeded the FUP. If you fail to adhere to the FUP on more than one occasion in a 12 month rolling period O2 will automatically transfer you to standard EU roaming rates.

Rest of the World pass

About Rest of the World pass

We have two Rest of the World passes. The one that's best for your next trip will depend on how you want to use the internet while you're away. See:

My Europe Extra

What is My Europe Extra?

It’s an option we used to offer for making and taking calls more cheaply in Europe. However, if you're currently on My Europe Extra we recommend you replace it with O2 Travel which will give you better value for money.

Ireland Bolt On

What is the Ireland Bolt On?

It’s an option we used to offer for making and taking calls more cheaply in the Republic of Ireland. However, if you're currently on the Ireland Bolt On we recommend you replace it with O2 Travel which will give you better value for money.

Standard roaming rates in Europe (incl. data user caps)

What are the standard roaming rates if I don’t have an international Bolt On?

You can see our standard data and call rates for roaming abroad here.

Selected tariffs now include minutes and texts which can be used while roaming in selected EU countries

EU countries in which inclusive minutes can be used for roamed voice and text
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Netherlands, Norway, Poland, Portugal, Reunion Island, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland & Vatican City (Via Italy)
EU countries in which inclusive minutes can be used for data
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland & Vatican City (Via Italy) (Excludes Mayotte & Reunion Island)

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