Help with your bill
Your address books are where you can keep up to 20,000 numbers and names (or descriptions like ‘Head office’). You can keep all your numbers together or create specialised address books for different groups of contacts. Sign in to My O2 Business and choose Bill analyser.
Sign in to My O2 Business and choose Bill analyser.
Go to either:
On the View recent charges screen, click on the Open address book icon from the row of icons at the top.
IMPORTANT: You can only import one Excel list to an address book. To add more numbers, you can either them to your Excel list and re-import it, or add new numbers individually. If you import a new list you’ll remove all the entries from the original list.
You can also export an address book to another program as a CSV file.
Our system doesn’t include text messages automatically, so they’ll appear without the first '0' in your dialled numbers.
To apply text messages as well as voice calls to someone, you'll need to enter their number in the address book twice, once with the first ‘0’ and once without.
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