What can you expect from O2

Our Businesses customers can expect certain standards from the day they join us. No customer is too small for us to want to do business with. We never forget that every company is different. Because of this, we design flexible and innovative solutions for a whole range of businesses aimed at giving you genuine value for money, good service and excellent coverage, both at home and abroad.

This understanding has won us over one million small to medium business customers, who depend on O2 to make their business better, faster, always and wherever.

We’ve got tariffs to suit every business and we guarantee great rates. Whether you want a monthly allowance of minutes and text to other networks with free Voicemail 901 or whether you pay a low monthly subscription to get very low call rates to colleagues, we can do both. Whichever one you choose, you can rest assured that these services are designed especially for businesses just like yours.

Our dedicated Business Customer Services come as standard for all our Best for Business customers. Our call centres are UK-based and available 24/7 so you don’t have to wait for us to open. When you call us, you’ll speak to a person not an answer machine and you’ll only have to call once.  We’ll either answer your question immediately or call you back at a time that suits you.

Our customers drive the development of our award-winning network. They determine which hotspots we tackle and in what order. We invest millions every year monitoring the network 24/7 from our Network Management Centre to ensure reliability and clarity of speech. In fact, our engineers drive more than 500,000 miles each year testing the network. It's not just in the UK that you'll get great coverage. When you travel abroad you can rest assured that O2 has roaming agreements with 357 networks in 155 countries.

All our business customers receive free itemised billing. But when you’ve got larger numbers of mobile phones to manage, comparing them on paper just isn’t time effective. O2 Bill Manager is free to use, and lets you electronically compare usage and costs between individuals and departments. What’s more, as it’s downloadable in Excel®, it’s simple to tailor it to your exact needs.

Joining us couldn’t be simpler. You decide if you want to keep your existing mobile phone numbers or if you want to choose some new ones.

• No quibble 24-hour handset replacement
• 80 percent off UK calls abroad
• We won’t charge you for paying the way you choose**

*Terms & Conditions apply.

**Credit/Debit Card, cheque, Direct Debit or BACs