Priority Technical Support
Get help with technical issues quickly and easily
Guaranteed response times from a small team you’ll come to trust
The O2 Priority Technical Support service gives you direct access to a small dedicated team of our top technical experts, by phone and email. The team will do their best to solve your problem remotely within 24 hours, but if they can’t, they will offer to come to your premises and attempt to fix it.
| Ideal for | IT & Telecoms managers who need to provide a guaranteed level of support to their business. People who are not technical but rely on mobile and email communication and may need extra support with technical queries should they arise. |
| Priority Tech Support for one person | £99 a year or £10 monthly |
| Priority Tech Support for up to 10 people | £240 a year (that’s from £2/user/month) |
| Priority Tech Support for up to 20 people | £300 a year (from £1.25/user/month) |
| Priority Tech Support for up to 40 people | £360 a year (from 75p/user/month) |
| What you get | A small team of experts who you can contact as much as you like. A promise that if we can’t fix your problem quickly over the phone, we’ll come to your premises. |
| Monthly cost has a minimum term of 3 months. All other costs are one-off fees and are not part of your monthly bill. Priority Technical Support is available over the phone Mon-Fri 8.30am to 6pm. Terms apply. All prices exclude VAT. | |
What mobiles does the service support?
All O2 accredited devices. See www.o2.co.uk/mobileguide for a full list.
How to buy:
For existing O2 customers - please contact your O2 Account Manager or call Business Customer Services on 8002 from your O2 mobile or 0800 977 7337.
To switch your phone to O2, visit our business shop.
Prefer to set up your own mobile? You’ll find some useful information to help you here.
