Business - Going Abroad
Making "roaming" easy and affordable
When you're abroad we like to make keeping in touch simple and cost-effective.
- O2 customers can use their phones on over 400 networks in 200 countries to make and receive calls, text and download data.
- In most countries there are no special dialling codes – just use your phone like you do at home.
- If there are any special dialling codes we'll text to let you know.
- We offer a range of services and products to cut the cost of using your phone when away.
Find out more about options available for your business while you're abroad:
- Calling options while you're abroad
-
International Traveller Service (or ITS)
Low cost international calls are already included
Our International Traveller Service (ITS) automatically comes free with your business package. You can save money whilst roaming and calling abroad from the UK.
It's one of the benefits of being an O2 business customer.
What does it do?
When roaming ITS offers savings for:
- Calls back to the UK while abroad
- Calls to countries in the same World Zone
- Calls "in-country" while abroad
- Receiving calls while abroad
How much can I save?
There are great rates you'll enjoy as a business customer thanks to ITS
Find out more about Business costs abroad
See our full terms and conditions for International Traveller Service
My Europe Extra
An extra way to cut the cost of European calls
My Europe Extra is perfect for trips to Europe. You get huge savings on making calls from selected European countries and it's free to receive calls
What does My Europe Extra do?
For a monthly charge starting from just £4.26 you'll enjoy a flat rate of 21p per minute for:
- Calls within Europe (Zone 1 and 2) Show zones 1 & 2 or Link to world roaming zones
- Calls back to the UK
Plus you won't pay anything to receive calls when you're in Europe*.
We have three options to fit around your business. Choose from:
- 12 months for just £4.26 a month
- One month for £8.51, to tie in with your next trip
- A rolling service, which you can cancel whenever you like – for £8.51 a month
How much will you save?
You'll see the discounts below are over and above the savings you already enjoy with ITS:
ITS
My Europe Extra*
Making a call
30p
21p
Receiving a call
9p
Free
All prices shown are per minute and exclude VAT
*Subject to an overall cap of 1000 minutes (that's 16 hours) per month for calls made and received.
See our full terms and conditions for My Europe Extra
Ireland
A free way to enjoy discounted rates in Ireland
The UK is Ireland's biggest trading partner. With many people travelling there on business and holiday it's one of the most popular places our customers call the UK from. That's why we have created this free Ireland Bolt On.
What does the Ireland Bolt on do?
It saves your business money with all your calls back to the UK and within the Republic of Ireland charged at a discounted rate of just 21.3p a minute any time of the day or night.
How much can I save?
30% less than the free International Traveller Service rates you enjoy as part of your business package.
ITS
Ireland Bolt On
Making a call
30p
21.3p
Receiving a call
9p
9p
To make sure you're taking advantage of the Ireland Bolt On discounted rates, remember to check your phone before making calls. You can only get these rates when you are on the O2 network in Ireland. If the screen doesn't display an O2 network, you'll need to select O2 or O2-IRE on your phone.
See our full terms and conditions IrelandChosen country Spain
Making extra savings on calls in Spain
Many of our business customers travel to Spain regularly, so we've created a special Bolt On to help cut the costs of calls.
What does Chosen Country Spain do?
You won't pay a thing for any calls you get in Spain. And any calls you make to the UK and other included European countries are charged at 21p per minute day or night
It costs just £4.26 a month and you can choose two options to suit your travel plans:
- 1 month, to tie-in with your next trip
- A rolling monthly subscription, which you can cancel whenever you like (minimum 1 month)
How much can I save with Chosen Country Spain?
ITS
Chosen Country Spain
Making a call
30p
21p
Receiving a call
9p
Free
All prices shown are per minute and exclude VAT
*Subject to an overall cap of 1000 minutes (that's 16 hours) per month for calls made and received.
- Data options while you're abroad
-
Being able to check your emails or websites when you're abroad can be a big help. But there's always a worry that using your phone like this is going to cost you a lot.
Our automatic data cap will help protect your business against big bills and give you real peace of mind.
What does the business data cap do?
It automatically caps the cost of using data overseas.
- You'll never spend more than £34.04 on any monthly bill without knowing it.
- You can choose a higher cap if you need.
- You'll get regular updates on how much data you're using.
We're making this service available all over the world so you can stay on top of costs no matter where you travel.
You start with standard cap of 50MB a month with a maximum charge of £34.04. We'll alert you when you start using data, at 50% of the spend limit and when it's reached.
Once you get to 50MB, access to mobile internet and emails will stop. If you're authorized to make changes you can extend your limit to 200MB or remove the cap completely by calling O2 Customer Services.
How much does it cost?
Default spend cap (all customers)
RegionCost per MB
Charge limit per month
Usage limit per month
Europe
£2.55
£33.34
50MB
Rest of the world
£6
£34.04
50MB
High spend cap option
RegionCost per MB
Charge limit per month
Usage limit per month
Europe
£2.55
£100
200MB
Rest of the world
£6
£102.13
200MB
All prices exclude VAT
