The iPhone supports POP3, IMAP4 and Exchange Email. It's easy to set up, just follow the instructions below.


Email Setup for POP3 and IMAP4

  1. If this is the first account you're setting up on the iPhone tap Mail directly. Otherwise, from the Home screen choose Settings > Mail > Accounts > Add Account.
  2. Choose your email account type. For setting up email to work with your (mt) Media Temple service choose Other.
  3. Select server type - IMAP or POP, and enter account information.
  4. Name - Enter your name
  5. Address- Enter your email address
  6. Description - Enter a name for the email account.

  7. Incoming Mail Server


  8. Host Name Check the link below for the correct format.
  9. User Name - Check the link below for the correct format.
  10. Password field Enter your account password.

  11. Outgoing Mail Server (SMTP)


  12. Host Name - Check the link below for the correct format.
  13. User Name - Check the link below for the correct format.
  14. Password - Enter your account password.
  15. Tap Save.

  16. If you've setup a POP3 account you'll now see the message 'Verifying POP account information'


  17. Tap Yes to the question, 'Cannot Connect Using SSL. Do you want to try setting up the account without SSL?'.
  18. Tap Save.
  19. This process may loop around about 2 or 3 times before a connection is made. This process could take a few minutes.

If you've used IMAP settings, you'll also need to follow these additional steps:


  1. Download the Inbox folders such as the Sent Items, tap Settings > Mail
  2. Select your account
  3. Tap Advanced
  4. In the IMAP Path Prefix enter INBOX (all capital letters)

We recommend you use your own ISP Outgoing server with your ISP username and password. However if your ISP doesn't support this you can use smtp.o2.co.uk and if your device has an option for a username and password for the Outgoing Server you should enter your full o2.co.uk email address and o2 password. Your o2 email address is the username you set up - e.g. joe.bloggs becomes joe.bloggs@o2.co.uk